Transavia Reviews 13,795

No 24 hour check-in Pre assigned seat - take it or leave it Attitude of check in staff is indifference Flight only arrives at the ticket departures time Ground crew still queue th... See more

our flight was cancelled. On the phone we got a new flight. We payed originally seat reservations, so that I can sit together with my child. When the change of flight was done, we were given other... See more

When I pay for overhead luggage and a Seat in front of the cabin..literally sitting under a overhead locker and am told in a very unfriendly tone from one of the staff that I have to use a locker fur... See more

Transavia flight SKG-AMS. Boarding completed 3 minutes later than expected and the flight departure was delayed by 40 minutes. Arrival at the gate was finally 75 minutes later that the expected time.... See more

Don’t fly with Transavia, especially with pets in the hold! Not only the flight was delayed, which can happen, but on arrival they left 4 kittens in 2 carriers alone and unattended for 3 hours!! Nobod... See more

Unfair Denied Boarding of Elderly Passenger (Flight Yerevan–Orly, 5 November 2025 I hope this message finds you well. Please find below my formal complaint regarding my 76-year-old mother, Mrs.... See more

I will never forget how Transavia treated us. On November 2, 2025, my mother and I were denied boarding even though we were fully checked in and present at the gate. The staff closed boarding 10 m... See more

Denied boarding even though we arrived before gate closing time, staff laughed instead of helping, and our three suitcases never arrived. Transavia has ignored all messages, not answering on the ca... See more

I can't stand those companies that promise low-cost but charge you at every occasion possible. They are incredibly petty with the luggage size and will make you pay for the cabin luggage anywa... See more

Due to an administrative mistake on your side, I was charged DOUBLE for my flights. I have contacted you more than ten times about this, but I am completely ignored. This has been a beyond stressful e... See more

Extremely unprepared. A Whole trip with turbolences - looked like the airplane has struck some object at some point. Boarding process is perhaps done by someone or some team who would fail both at ba... See more

This airline is very often late! Its staff lacks professionalism and, above all, doesn't speak English fluently ! They take things lightly and take actions that aren't effective. The captain... See more

If I could give this airline 0 stars, I would. They canceled our flights last minute with no explanation, forcing us to book new flights on another airline for $800 each. They refuse to refund or comp... See more

I recently flew with Transavia on flight HV5222 from Cairo to Amsterdam. I purchased an extra-legroom seat for €14, but due to adjustments made by the cabin crew, I was moved to a standard sea... See more

I would give zero stars if possible. The concept of “service” does not seem familiar to this company or many of its employees, based on multiple experiences. When trying to ask a question or reso... See more

As I write this, I have been 30 minutes in a queue as Transavia does not allow online check in nor in person check in until 2 hours before the flight. I also note that the flight, whose departure ha... See more

 We flew from Amsterdam to Marrakesh at the end of September 2025 for our honeymoon. First of all the flight was delayed and secondly,arriving at the airport our luggage was missing. Contacted custo... See more

One of the worst company in the world. I travelled a lot with several companies but never been treated like this. It might have been a simple travel from Pisa to Amsterdam; but in the way back, they c... See more

We booked a trip with four people and paid for reserved seats. Suddenly we were replaced to the back of the plane to non-adjacent seats. No explanation or nothing. And ofcourse, very rude staff pushin... See more

I had a frustrating experience with Transavia’s baggage process. After online check‑in I couldn’t add hold luggage and was told to pay at the airport — but customer service couldn’t confirm the air... See more

Very bad experience when changing my flight on 12 august. I paid literally a new trip because I could not at all book without paying again - (the page had some kind of error) and till now Transavi... See more

Received an email night before due to fly to say my flights tomorrow had been cancelled. No explanation as to why. Alternative flight was the next day which cut 2 day holiday to 1 day - no use. Had to... See more

I spent the last hour trying to book flights both from the website and from their app. When I think I am done and trying to click Finish I just get "Oops, the page you are trying to access doesn't ex... See more

Transavia cancelled the flight without any explanation. There was no Transavia staff present at Dublin Airport, so I had to call customer service in France. The representative refused to book me... See more

Do not fly Transavia unless you want to be scammed. I flew from Amsterdam to London and was hit with an unjust and illogical €70 fee for a small 7kg carry-on bag at the gate. The sheer unfairne... See more

One of those low-cost airlines that thrives on price gouging. Even though I had already paid for checked luggage, I forgot to check in my small cabin-sized bag. At the gate, they admitte... See more

I bought flex-tickets because I wasn‘t sure my wife is healthy enough to fly. Now she cant and I want to change the date to March next year. (Munich - Paris Orly roundtrip) Using the app, it doesnt sh... See more

I CANT CHANGE NOR CAN I RESELL (don’t trust it when they say you can, you can’t) MY 400€ FLIGHTS - AND WHEN IT SAYS YOU CAN CHANGE YOUR FLIGHTS WHILE BUYING THE TICKET YOU HAVE TO PAY DOUBLE THE PRICE... See more

If I could give 0 starts I would! They not only delayed my suitcase but then to find that my items from my luggage was stolen made things worse and yet they are not willing to refund anything. They cl... See more

I wish I could give them - 10 Stars!!! Very disappointing experience with Transavia. In the booking there was no clear information about which terminal the flight from Sofia departed from (there are... See more

When you book a flight they show frequent flyer XPs that are not applying to your flight, and when you ask about it, customer service agents pretend they don't understand what you are saying, answer... See more

They didn't allow us to board to plane, plane was due 7:30, we arrived 6:41 in the boarding platform, they refused to board us and did not offer a replacement, left us searching for another flight, o... See more

For the last two weeks I am having a super bad expeperience with Transavia. With the groups I never receive on time the link for the hold and when I receive the prices change a lot, For example see... See more

They make me go to the front desk of the airport to check my bag they made me put it in the box to see if it fits. And it did, then they let me continue to my way. But while passing ti get in the p... See more

I have been waiting for over a year to receive the refund for my alternative flight costs after Transavia cancelled my original flight (Amsterdam – Amman, September 2024). I followed their... See more

If you're a Black person, stay off Transavia flight 6870! I've never experienced direct, unmasked racism until today—the airline attendants are racist as hell.

Last Sept my flight  HV-5630 from Mallorca to Amsterdam was cancelled and I had to stay on the island for an additional night.. After approving my bills for refunding, Transavia guaranteed me the refu... See more

Unreal. Close to fraud. I had a small backpack and they made me pay 70 euros extra to get on the flight. It’s insane. Just pure exploitation and a horrible feeling. Never again.

It costed me more than 5 euro to simply call and book a flight for a minor. The new process is unneeded inefficient and forces you to pay extra!!!. The websites instructions are outdated and give... See more

I flew with Transavia from Malaga to Paris Orly. When we arrived at our hotel I realized that I had left my iPad on the plane. I tried phoning them twice and on both occasions my call was cut off aft... See more

Worst flight ever. Oct 10 Paris Orly to Porto departure time 9h45, flight delayed for an hour. Oct 12 Porto to Paris flight T07613 delayed for almost an hour and there was no air condition before the... See more

I flew with Transavia from Copenhagen to Eindhoven on October 13th, and the flight was delayed by almost 8 hours. I have been trying to claim compensation, but Transavia has shown little to no concern... See more

Never departs on time. Also, they changed the size of the under the seat luggage. Its now smaller than easy jet. Do not recommend

I had an extremely disappointing and frustrating experience with Transavia at Amsterdam Schiphol Airport on November 9, 2025, for flight HV5807 to Thessaloniki. Despite arriving at the airport well be... See more

Easy to use except if you switch yo another payment application you lose your reservation and have to start all over again

They tried to charge me for a luggage. I had a luggage 20*30*43, and 4,2 kg, including wheels, and they wanted to charge me 70€ because it fitted but it was 3cm tall. I said ok, i can out my belonging... See more

I paid for my ticket and the payment was deducted from my WC but I never got a ticket. When I contacted a company regarding this issue they said my payment was declined despite showing them screenshot... See more

I was very nervous before my flights from Berlin to Paris and back because many reviews said Transavia strictly checks cabin bags and often charges extra fees, even if you’ve already checked in... See more

After making numerous mistakes over the hotline and disconnecting my call several times, they called me a bad word and hung up on me. Truly the worst experience I've had with customer service in my li... See more