Trawick International Reviews 1,030

The thing that made my experience great was not having to use my insurance. Beyond that, I felt confident that I was covered correctly and if the need arose I would be able to contact Trawick and st... See more

We never used the travel insurance so it's difficult to say whether or not it was "top notch" based on the lack of going through any reimbursement. Signing on was quick and easy.

There was no problem with the travel that required the use of the insurance policy. Purchase of the policy was very straight forward and easy to understand in the terms and coverage provided for the v... See more

When I needed to cancel my trip for health reasons I called to ask how to file a claim and the person I spoke to was very kind and helpful. I filed the claim online and the payment was made in a very... See more

I started working with Ahija Lewis well over a decade ago. We have a small specialty art service company based in the the Hamptons so having a resource like Trawick based in the City is invaluable.... See more

I have moved to the Philippines and tried to have the jewelry delivered here at my new address. Delivery service could not find my house and they were not able to deliver my package..still trying to... See more

Kevin provided outstanding customer service while helping me order and rent a hand-wash station. He explained all the options clearly, guided me through the process step-by-step, and made sure everyth... See more

I found the policy I purchased to be exactly what I needed for my trip and at a reasonable price for both myself and my husband. It gave me peace of mind to know I was covered for emergency medical by... See more

I tried to get in touch with someone before our trip and was unsuccessful, thankful that I didn’t need your services, can only imagine how hard it would be to contact you, if I had an emergency. Will... See more

My family used Trawick Services for our May Europe Pilgrimage trip this year, and they are straightforward & with a reasonable quote which bought us a peace of mind travelling outside the state. ~~~~... See more

Our driver and guide for twelve days, Isaac Munro from Takims, was the best. Isaac was knowledgeable and kind. Isaac made sure we were always comfortable and showed us the amazing sights in Tanzania... See more

It was a very difficult time due to a death in the family and Trawick made the process of getting a refund easy. Required was the death certificate, proof of purchases, as well as proof of cancelation... See more

I had a question about why my online claim got split into two when I submitted this. The chat CSR was able to discern my exact query quickly and answered my question. I thanked her “even if you are a... See more

only purchased insurance for health and to transport myself off the ship in event of emergency health issue (or my body). But did notice there was a small disruption of trip amount of $1,000. Our pl... See more

I have used Trawick International for my last six adventure sailing voyages. They are easy to work with and know the specifics of providing the right coverage for traveling in remote parts of the w... See more

Last night I tried to chat but took too long however it was after office closings. This morning chatting with Lisa was efficient, pleasant, and quick! My questions were quickly answered and I was ab... See more

Travel insurance is a funny thing. You don’t think much about it until you need it. Our travels took us a bit off the beaten path this time so we decided insurance was in order. Fortunately, we had no... See more

Disappointed in the services (accommodations) for abroad/international travel Lack of continuity: ex: booked a trip for two paid in full for two however not seated together on ANY airplane flig... See more

I had spent a considerable amount of time trying to fill out the claim form. I eventually gave up and called Surego customer service. I was absolutely amazed, I would go so far as astonished at the... See more

This is the fourth time I’ve purchased travel insurance from Trawick. I am very pleased with the range of plans and the prices. It’s easy to order online. (I’d love it if there was a loyal customer... See more

The representative that I spoke with was very patient as I looked through emails and paperwork to find the information she needed to assist me with my request. After a lengthy wait, she asked if I wo... See more

It’s so easy to acquire travel insurance & peace of mind with Trawick. They offer different levels of coverage to choose from with reasonable cost. We haven’t had to make a claim as we’ve used them a... See more

I had a medical claim for a trip Fall of 2023; I received help via the 1-800 number and then, after home filed a claim, part of the bills were delayed and actally Trawick reminded me to send and com... See more

We bought insurance specifically in case there would be a hurricane. We were in tropical warnings and hurricane watches but still the insurance would not cover it. By the time it turned to a hurrica... See more

I find this insurance easy to purchase at a reasonable price. I have carried it on a number of trips in the past few years. I can only speak about the ease of purchase as I have been fortunate with... See more

We love traveling with confidence that if something happens we are covered. Such great people to talk with and help to find the right coverage for the money. Nothing is for sure, but we feel safe wi... See more

Signing up with you as a breeze. Fortunately, after I paid for your service, I did not need to use your services. I count that has a blessing. Hopefully, I will not need to use your services on the fu... See more

Buying insurance is easy and the price is fair. Communication with the company is good. Since I have never had to make a claim, I cannot comment on that aspect.

No one wants to worry about what if. We cannot control the world or the future. Saving up for a vacation to have it all canceled? We were told trust Trawick. Thank goodness nothing happened except... See more

Everything on my recent cruise went smoothly. However, my travel insurance afforded me invaluable peace of mind.

The experience of purchasing the insurance was easy and straightforward. We did not need to use it so I cannot comment on the ease of using it. That is the true test of the customer experience.

UPDATE: I have upgraded from two stars to three. They went in and audited my claim and found an error on their end and corrected it. The claim has now been paid in full. (NOTE: I had ma... See more

Very helpful to answer any questions and sent me all the documents I needed within minutes.

I have used TRAWICK International twice now when traveling to the USA, both times for 4-6 weeks duration and have found them to be very helpful. Having great competitive prices on various policies... See more

I have no idea what Trawick's service is like. I did not have to use them. I have no idea if they are responsive, pay people responsibly or quickly without a hassle, and how much they support customer... See more

The young woman I spoke with was very courteous and showed concern regarding my questions. She was knowledgeable and helpful.

Didn’t really have any claim during my last trip but knowing I have traveler’s insurance, I have peace of mind.

I saw a woman on our trip fall and sprain her ankle in Turkey and the minute she showed her insurance all was resolved with optimum medical care and attention

Thank you Lisa!!! Lisa stayed with me the whole time I was putting in my claim answering my questions and being patient, understanding, and helpful.

great trip. no snafoos. rest and peace knowing travel insurance is there if you need it. england, scotland, wales, and ireland.

What made it great? NOT having to use ANY of the benefits! It's INSURANCE people...if I have to "review" it, guess what, I HAD AN AWFUL TIME!

The online process for securing travel insurance is quick and easy. The coverages are straight forward and offer options.

Very disappointing experience with Trawick’s assistance service. During our trip to Mexico, my 8-year-old daughter became sick and we contacted the assistance line. We were sent to facilities... See more

Purchase was easy and coverage is awesome. No need to make a claim so I can't say anything about that and that is why I gave a 4 not a 5.

Peace of mind having travel insurance in the event of a medical occurrence during my travels

Had no reason to contact but appreciate that Trawick reached out to me.

There was no need for me to use my Trawick Travel Insurance. Thank God my travel went smoothly with no issues. But it was good to have the knowledge that Trawick had my back!

The fee is right and everything is well explained about the benefits for the customer

I honestly can't rate the company until I see how it responds to a claim.