TriEagle Energy Reviews 115

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Triangle has the best transparency of any of the energy companies I've dealt with in Texas they're fixed flat rate plus the 4.95 transport fee Make them better than anybody else in the business in the... See more

I've used TriEagle Energy for several years because their reasonable rate is always easy to find and understand on the contract summary. I've contracted with them, mostly, for wind energy, which I buy... See more

When I moved into my house seven years ago I wasn’t sure what service plan to choose. So I called customer service. They listened to my needs and my concerns and helped me choose the right plan. They... See more

Honestly I don't like the AI answering the phone. I feel somethings hard to explain and get the action you need to fix your problem or answer your question. Once I was transferred to an actual person... See more

I had to renew my service contract last year. Was told when I renewed if the rate changed within 30 days I could change to the cheaper plan. Yes, there was a rate change within the designated time pe... See more

There's really not any interaction, but everything done online is well laid out and easy to select and move through to get it all taken care of. Good communication on weekly usage and monthly billing... See more

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more

The past five years have gone very well with Tri-Eagle…. However, recent increases in our bill are outrageous. We keep our AC set pretty high (75-77) on a regular basis. We were out of town for... See more

Elvis Costello was the chat rep that assisted me. I had made a typo on my enrollment so I contacted via chat to correct it. He was very helpful provided prompt service but let me know the process... See more

Great customer service. Took time to analyze the bill and explain the rates in detail to where I finally understood how the rates are affecting the total bill amount each month.

All of my needs with electricity service, were resolved promptly by Tri Eagle Energy, Thank You so much Try Eagle Energy.

I have been a customer of TriEagle Energy for over 9 years. Their rates remain stable and do not increase during the term. They are easy to contact and will provide you with all of the available opt... See more

I have been a Trieagle customer for around 10 years and I have no desire to switch to another company for a few reasons. 1. Their rates are better than the competition. 2. Their customer service is to... See more

No complaints I’m very satisfied with tri-eagle because they believe in helping to find the best rates for the elderly and low income families. Thanks tri-eagle.

Was able to complete my transaction without ever having to speak with a live representative. The Virtual assistant is awesome. I have been with Trieagle since 2021 and I would recommend them to anyone... See more

Been with Trieagle energy for 7 years with several accounts and highly satisfied with the services.

Your rates are too high. Even when it came time to renew, you would not give me any better rate than you give the general public. The ONLY reason that I stayed with Tri Eagle is because I am too lazy... See more

The representatives on the phone listened, were courteous, and were helpful in my quest for answers to my questions.

We’ve been customers for over 10 years and have zero complaints about services provided. Many thanks go out to all who provide such great support. LW

Good service and reasonable prices. However, not happy that you quit sending out daily usage each week.

Working with TriEagle was convenient and clear. I appreciated the help to understand the best plan for me.

I appreciate speaking with a person. Rather than a robot. I also appreciated the agent spoke clearly and enunciated well.

Agents are professional and knowledgeable and answer questions thoroughly. I don't have to wait forever to speak to someone.

I love receiving a weekly email from Triangle letting me know how much energy I used during the past week. The Customer Service Department is very knowledgeable, professional, polite , and courteous... See more

I love Trieagle!! Ive had it for years. I always save money. They are transparent and have no hidden fees and make me feel valued and respected.

I feel like I really save with tri Eagle energy. The only thing that could be better is if y’all had an app. However, the website is easy to navigate..

They have been a very good energy company to have as your energy provider I have recommended them to all my friends and family and they even say they are satisfied to

Trieagle energy give me good service for my electricity need. I would recommend for their service.

Because tried eagle work with you to get your problem solved whatever it may be

Very excellent 💯 service agent 👍 and good price fair price wonderful customer service 👍

I have used TriEagle for 10 years and have always been satisfied with service and value. I have referred others and they feel the same way.

Mason really took the time to go over the plan. He went over varies,making sure I get a good plan.

Its very helpful and always sending messages to ask questiond

The Agent cared about my issue and provided extra support on my behalf

you have a great rate for customers who use less than 1000 kwh hrs per month. Like having the usage per month sent to me e-mail.

No hidden fees or charges .. very easy to understand statements.. makes budgeting easy

I love being able to set a bank draft! Also, the rates are competitive and good. I believe they truly match my usage as well.

Easy to reach and easy to resolve. A major reason for choosing Trieagle.

They are willing to go the extra mile to provide the best service .They have a number of plans to choose from always .

They listen, plans available for me. They support me as an elderly client.

Very competitive rates, have been with them 6years and no regrets

Adrien Mendez was very responsive and attentive to meet my needs. I would recommend working with Adrien anytime!

Excellent customer service; no power interruptions; being recognized as a valued customer, availability of multiple energy plans; detailed and transparent pricing feature of the monthly bill. En... See more

I moved from house to another and I had no problem.this is the best electric company I ever had.

I haven't had any issues with this company. No outrageous bills.

I love this company cus they are good team to work with for your home needs

Billing problem the last 4 years that customer service refused to fix is no longer in practice That saves me money. A few dollars most months is important as I am on fixed income. You... See more

Servises good

Would receive mid month updates on what the anticipated billing would be, which helped me to consider how to program temps for the remainder of the month.