AOMEI Backupper Reviews 1,443

This is an excellent app, and I'm grateful to Lanry Lucky for contacting me and giving me the opportunity to leave this review. I tried the free trial version first but the full backup took a long tim... See more

Fast and best Support! Joey A. Helms me to clean a licenceproblem quick and competent! Now i have 3 very helpfull professional devices made bei AOMEI. Partionion Magic, Backupper an Fonebackupper. Tha... See more

Quick response, efficient. Had to upgrade my computer to Win 11. Since I’d had my Backupper for several years, I was having difficulty in migrating it to the new computer. Lanry was able to help me na... See more

Following a download issue, AOMEI helped me resolve it. I would particularly like to thank Mr. Larny Lucky for his prompt response and efficient assistance. I send him my sincere thanks.

I've been using AOMEI Backupper for several years. It is highly intuitive and has rarely caused me any grief. On the few occasions I have had an issue, I've found customer support to be excellent - qu... See more

My request for support was on Sunday 11/23/2025 at 1:55 AM, and just few hours later a get the solution to my problem with the system. I would like to mention that the situation was caused by a Wi... See more

just had a serious problem with my license (caused by myself...) and i simply send an email to aomei support and got it solved instantly by "Joey A." so thanks a lot again, one of the best software su... See more

Lanry Lucky Was able to address my problem quickly and effectively and within one day. I’m very grateful as I don’t always get a good response from other software companies.

I've been using this product for 10 years and have needed to contact customer service only 2 times, 3 at the most. The issue has always been resolved on first contact and always within 24 hours. The s... See more

AOEMI tech support responded to us even on a weekend, to assist in re-authorizing two programs that we lost with a reinstall of windows. Tech support sent to auth codes of record, both programs now w... See more

I would like to thank the AOMEI Support Team and especially Joey A. The speed of response to solving problems with AOMEI products is admirable and the advice and answers are always constructive, valua... See more

Lanry Lucky gave me the instructions that I need in order to get my backups running again. This company has always responded to my needs with the software that I purchased from them.

Hi Owen Tan, Thank you for your assistance. Your support in resolving the issue with transferring my AOMEI license from my old laptop to the new one was clear, efficient, and very helpful. I ap... See more

Since over a decade I am a AOMEI Backupper user. A perfectly reliable and esasy-to-use software and even the free version has all basics to ensure your rescue even with a completely bomb... See more

Good Day! In the begining bought FoneBackup and realized that the app was so good to the level where i started not to use itunes. Then purchased AOMEI partition assistant its a another... See more

The app was ok, but be very wary of automatic subscription. I contacted the company straight away, as no reminder was sent. No refund was available. This has not been the case with other companies, i... See more

It took far too long to get the issue resolved. It should never happen in the first place for anyone who has bought the Professional LIFEETIME version of the software. One should be able to install an... See more

I had paid for a lifetime subscription just before my computer turned into a brick. I got a new computer, but AOMEI wouldn't acknowledge my subscription. I contacted AOMEI and Lanry Lucky was able to... See more

I've studied many reviews on various backup-software. In the end, very happy with my choice. I love the simplicity in general with clear uncluttered menu structures. All functions required are cove... See more

Mr. Lanry Lucky acted immediately and I received response e-mail, just 2 hours after I asked for help from AOMEI support team. The problem was solved, so I am very satisfied because of quick action an... See more

Both Lanry Lucky and Megan Z provided excellent tech support when I was unable to register the software in my newly rebuilt computer. I tried three times to leave feedback yesterday and Trustpilot wou... See more

I had an issue with one of the software packages not accepting the license codes, so I contacted AOMEI support about this issue. They responded quickly, well within the 24 hours window. I followed the... See more

Lanry Lucky gave me quick and professional service and helped me out of a tight jam, thanks again for you quick response

Needed my software restored after a crash, sent an email, and Lanry Lucky, had it done within minutes. Exceptional timely service!

Everything was extremely easy to understand. It all worked incredibly smoothly too. I used AI to walk me through a lot of it, but honestly, the interface is very understandable, so I could have done i... See more

Megan Z spent the time explaining the various options available to me for downloading and installing AOMEI Backupper Family Pro on each PC. We exchanged several emails to eliminate my confusion.

AOMEI support (namely Megan Z) was helpful in finding a solution for a restore job of a WIN11 system (i.e. restore with a bootable USB stick). Always quick and competent replies.

It backed up my data fast and uncomplicated, and also allowed me to restore it to a third NVMe SSD drive! Highly recommended further!

The AOMEI staff have always been helpful. This is the second time they've provided great service within hours of being contacted.

The backup-software works very well. I had contact with Lanry Lucky in the support answers quick and he gave a quick answer and appreciated solution for my individual problem.

I have going the backupper pro product to work very well for me. I know it works, as I have had to use the restore as well. On a few occasions, I have had questions and been impressed with timely... See more

The problem was solved quickly. One star deducted because the problem was originally caused by AOMEI.

Joey took no time in fixing my problem. I simply sent an email to Aomei and hours later Joey's reply told me all was fixed and indeed it was. What more could you ask for? Happy client here.

Thanks for the fast help by Lanry Lucky getting my Backupper running on my new laptop again!

Great product and the support is prompt and professional. Issue solved at 1st attempt, so very happy.

The Backupper Professional has saved me probably hundreds of hours of tedious work, and the customer service has been quick to answer when I've needed it.

Fast response to a licensing question. Thanks to Lanry Lucky for fixing issue quickly.

It is rare that when you encounter a technical problem with software, the technical support staff for that software can guide their customer with such clarity and accuracy, since based on the informat... See more

Very fast answer, comprehensive solution and many examples. Can’t expect more!

Quick and suitable response to my request. Communication was good. Overall an entirely painless exercise. Thanks Folks!

I've had to do this a couple of times, and each time I've had no problems, at all. everyone has been prompt, nice, and every thing is Good.. Thank You for your Help..John

Lanry Lucky helped me quickly to sort out my license issue I was having.

They responded in a timely manner and the answer was correct.

Prompt service and my issue was resolved.

Three years after purchasing licenses for two separate products (Aomei Backupper and Aomei Partition Assistant, both excellent), I needed to transfer them to a new PC. Not only did the company offer c... See more

Support was prompt, professional, and efficient. Lanry Lucky resolved my issue quickly and communicated clearly throughout the entire process. Keep up the good work!

Joey A was quick, and extremely helpful. He took care of my issue, and I am highly satisfied.

I have both AOMEI Backupper and AOMEI Partition Assistant lifetime licenses for several years now. Both programs work perfectly. And their service is also excellent. I recently bought a new laptop and... See more

I had a licensing renewal which required customer support. So, I reached out and in less than one day I received an answer from Lanry which got me back up and going again on my new computer. I even fo... See more

My license key stopped working, so I contacted support for a solution. Owen Tan resolved the issue quickly and satisfactorily. Thank you! Best regards Martijn