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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's ability to craft thoughtfully designed holidays, with itineraries tailored to individual needs and interests. Consumers highlight the seamless planning and attention to detail, from transportation and accommodations to curated tours. People also underline the flexibility and responsiveness of the staff in addressing questions and concerns, ensuring a stress-free travel experience. The quality of service, the knowledge of the staff and the prime location of the hotels are aspects that are often mentioned. Reviewers also appreciate the booking process, describing it as easy and efficient. Overall, individuals express high satisfaction with the level of personalization and care provided, making their trips memorable and enjoyable.

Based on these reviews

Rated 5 out of 5 stars
Invited

We found your company online purely by accident. In February we made contact, hoping to schedule our trip in November. We liked that you sent 2 travel agencies our interest in travel to New Zealand.... See more

Company replied

Rated 5 out of 5 stars
Invited

Our trip was spectacular and magical! My adult son (who was comfortable driving there) and I traveled to New Zealand from November 8 through November 23, 2025. When planning, I purchased the Lonel... See more

Company replied

Rated 5 out of 5 stars
Invited

Zicasso was wonderful. I am so glad I discovered this group where a beautiful trip was planned for our family to Spain. They had incredible connections to local people and communities who put together... See more

Company replied

Rated 5 out of 5 stars
Invited

Zicasso is definitely my future “go to” travel company, their unique method of selecting detailed travel planners is utmost. If you want luxury travel and the best service in the business, Zicasso is... See more

Company replied

Rated 5 out of 5 stars
Invited

Working with Zicasso was a surprisingly delightful experience. Everything was simple from start to finish. We didn't know where to start in planning a trip to Italy for a small group of friends. Pi... See more

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Rated 5 out of 5 stars
Invited

I had a great experience with Zicasso. They were very responsive anytime I had questions. They paired me with 2 travel agencies who were great fits for my needs. Both were based in the destination... See more

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Rated 5 out of 5 stars
Invited

10 day France trip for 5 ladies was arranged through a recommended local agent. Very detailed planning, times, transportation, and lodging were arranged and documented in a travel book. Our initial... See more

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Rated 5 out of 5 stars
Invited

Thank you Zicasso for helping to connect us to an incredible travel agent that helped us customize our recent trip to Germany. It was our first time using your company and it will certainly will not... See more

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Rated 5 out of 5 stars
Invited

Zicasso knows their travel agencies well. They sent me the names of two agencies to communicate with and I chose one based on how enthusiastically they responded. I was not disappointed because the tr... See more

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Rated 5 out of 5 stars
Invited

We found Unbox Spain, the wonderful travel agency in Spain, though Zicasso, and they planned the perfect vacation for us. The drivers, tour guides and hotels all were up to par. Each night, Unbox Spa... See more

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Rated 5 out of 5 stars
Invited

Our travel company made our trip seamless. They covered every detail from travel, including train tickets, greeters, local tour guides, hotels, restaurant suggestions, and tours created for our inter... See more

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Rated 5 out of 5 stars
Invited

We have taken two trips through Zicasso - Greece and, most recently, Italy. The quality of the agents we worked with was phenomenal and we attribute that to the screening of Zicasso. Any questions w... See more

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Rated 5 out of 5 stars
Invited

The travel company owner took a personal interest in every detail of my trip including individual guides, venues, accommodations, restaurants, and even my health. I've never had such personal service... See more

Company replied

Rated 5 out of 5 stars
Invited

Our trip was well planned and organized! Communication between our agent was excellent! The drivers and guides were informative and attentive to our wishes. Very nice accommodations at most of our ov... See more

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Rated 5 out of 5 stars
Invited

Traveled to Greece for 18 days in September 2025 visiting 5 different islands. Everything from the transfers, ferries, plane rides, tours, hotel accommodations and locations was perfect. It was obvi... See more

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Rated 5 out of 5 stars

Zicasso provided my wife and I with a local Greek Travel agency who designed and executed an amazing 22 day land and sea trip to Greece. The quality of the individual guides was consistently excellent... See more

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Rated 5 out of 5 stars
Invited

Working with Zicasso was one of the best decisions we made for our honeymoon. They matched us with exceptional travel specialists who were not only knowledgeable but also incredibly responsive and e... See more

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Rated 5 out of 5 stars
Invited

Helpful in planning based upon our input. Responsive changes as we required. Good selection of hotels, driver as well as guides. Restaurant reservations in larger cities were as advertised. All in... See more

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Rated 5 out of 5 stars
Invited

Rossella did an excellent job in all aspects of our trip. From our kind drivers. to our knowledgeable guides to our comfortable hotels. We so enjoyed our stay at Parco San Marco in Lake Lugano to our... See more

Company replied

Rated 5 out of 5 stars

We spent 10 lovely days in Germany. Our itinerary was thoughtfully put together with enough downtime not to make it overwhelming. We traveled with a teenager and many excursions were created with her... See more

Company replied

Rated 5 out of 5 stars

Zicasso provided us with two recommendations for a travel company that handles New Zealand, Australia and the South Pacific. We spoke with both companies and liked them both. Neither charges for their... See more

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Rated 5 out of 5 stars
Invited

I found Zicasso by doing an internet search for the areas I was interested in visiting. Zicasso's name came up as a free agency that links you with travel agencies for a given area. I figured I had... See more

Company replied

Rated 5 out of 5 stars

Our trip was well planned down to the smallest detail. Our travel consultant was easy to work with and flexible. Hotels were excellent and in great locations, drivers were courteous and on time, tour... See more

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Rated 5 out of 5 stars

Zicasso helped us to plan a wonderful trip to Portugal and Spain that was customized to our needs. As experienced international travelers (We have >2400 nights at one hotel chain and >3M miles with on... See more

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Rated 5 out of 5 stars
Invited

Using Zicasso made planning travel in a foreign country so much smoother. The proposals we received were excellent, and from the beginning, it was clear that the tour company we selected was the per... See more

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Rated 5 out of 5 stars
Invited

Zicasso matched us with two companies to coordinate our trip. We could have gone with either company as they both provided exceptional proposals. It was hard selecting one company over the other.

Company replied

Rated 5 out of 5 stars
Invited

Overall, this was a wonderful trip! The initial planning was new to us, as we had never hired a travel planner before, but Zicasso’s travel designer, our primary contact for the tour operator, was so... See more

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Rated 5 out of 5 stars
Invited

When planning a trip to Greece, I was caught between trying to do everything on our own vs getting professional help. Then I found Zicasso and thought I would check it out. I was very impressed by one... See more

Company replied

Rated 5 out of 5 stars

I have used Zicasso for 2 separate international trips. They provided information on travel companies that could help me with the planning of our travel. In each case I was able to communicate with... See more

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Rated 5 out of 5 stars
Invited

Zicasso was a great find. They put us in touch with two travel companies that were both very professional and informative and easy to deal with. Would highly recommend to help you organize exactly the... See more

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Rated 4 out of 5 stars

One of the German companies Zicasso referred us to was superb! The other company was slow to respond and did not show enthusiasm to curate our tour. Therefore, we did not even complete an associatio... See more

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Rated 5 out of 5 stars

Quick responses, friendly, knowledgeable and went out of their way to make sure we saw everything we wanted to see (and the things we didn't know we needed to see!). It was challenging to plan for a g... See more

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Rated 5 out of 5 stars
Invited

The travel company we chose from the two that Zicasso had contact us designed and delivered an outstanding two-week travel experience to Greece. Attention to detail, excellent communications, quality... See more

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Rated 5 out of 5 stars
Invited

Zicasso was very easy to use and provided us with two great potential travel agents in our desired location. We have spread the word about Zicasso very widely among our friends

Company replied

Rated 5 out of 5 stars

Zicasso was great to work with. We entered our travel request, two days later we had offers from local agencies. Their travel plans were both exceptional making it a tough choice. We couldn’t have... See more

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Rated 5 out of 5 stars
Invited

We have used Zicasso for 3 of our trips and all the travel groups we used were top rate. It was great to talk directly to the possible travel companies rather than go through an agent and get a sense... See more

Company replied

Rated 5 out of 5 stars
Invited

Our trip to Peru was absolutely incredible from start to finish! Every detail was thoughtfully organized — we always had a guide or driver ready and waiting, communication was seamless, and every hote... See more

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Rated 5 out of 5 stars
Invited

This was our fifth trip using Zicasso and all have exceeded our expectations. We did Switzerland over 15 days staying in five locations. They do a great job of pairing you with great experiences and g... See more

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Rated 5 out of 5 stars

Portugal visit. One of the Trip Advisors offered by Zicasso and whom we selected was Experience Portugal Travel and they all were nothing short of phenominal, from airport pick up and drop off to da... See more

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Rated 5 out of 5 stars
Invited

We just returned from the third overseas trip that we've booked through Zicasso. We've been so pleased with each experience. It's been a delight to work with each of our agents !

Company replied

Rated 5 out of 5 stars

The staff is wonderful. They accommodated all our wishes and were extremely prompt to answer questions and handle any concerns. Their recommendations and suggestions were great. I loved working with a... See more

Company replied

Rated 5 out of 5 stars
Invited

The travel company Zicasso connected us with was superb! The agent listened carefully and based on her extensive experience and knowledge of Croatia, put together a tailored itinerary which surpassed... See more

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Rated 5 out of 5 stars
Invited

Perfectly organized tour to wonderful part of the world. Great scenery, Magnificent birds and sea life, great trecks in the Andes. Amazing time.

Company replied

Rated 5 out of 5 stars
Invited

Zicasso guided us to a travel company that perfectly suited our desires and expectations. They provide a secure platform, not only for ongoing communication with your chosen travel company, but also f... See more

Company replied

Rated 5 out of 5 stars
Invited

Everything went exactly as planned, all of our drivers and dedicated concierge staff were always in time extremely friendly and very helpful

Company replied

Rated 5 out of 5 stars
Invited

The company listened well to our requirements, they were responsive and professional. Our trip was one to remember and we will definitely use your services again.

Company replied

Rated 5 out of 5 stars
Invited

Easy to give my ideas and have them turned into a wonderful trip. And a way to find trusted travel agents.

Company replied

Rated 5 out of 5 stars
Invited

Amazing! Vacation of a life time. We had the perfect mix of relaxation and adventure.

Company replied

Rated 5 out of 5 stars

Proofreading Pal delivers excellent, high-quality reviews remarkably quickly. This fast turnaround, combined with their competitive pricing, makes the service exceptionally cost-effective. The quality... See more

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Company details

  1. #1 of 15 best companies in Cultural Tours Provider
  2. #3 of 197 best companies in Travel Agency

Written by the company

Zicasso, the most-reviewed and highest-rated luxury travel company, specializes in immersive custom tours, vacations, and safaris. Zicasso travel specialists are pre-vetted and handpicked to create itineraries tailored to your unique preferences. Compare proposals from two top specialists, choose your preferred itinerary, and book with confidence, backed by our 24/7 in-country specialist support. Due to the breadth and depth of destination knowledge and local expertise of Zicasso travel specialists, our unique process ensures that you receive a more creative, personalized, and expertly crafted itinerary.

Zicasso, Inc.

Written by the company

Personalized trip packages
Pre-qualified travel specialists
24/7 trip support
Award-winning service

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Invited

Zicasso, the only way to travel!

Zicasso is definitely my future “go to” travel company, their unique method of selecting detailed travel planners is utmost. If you want luxury travel and the best service in the business, Zicasso is for you!

December 1, 2025
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Reply from Zicasso

Terry, thank you for taking the time to share your experience with us! We're thrilled to hear you had an amazing time planning your trip and we look forward to assisting you with your next adventure!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Great experience!

We found your company online purely by accident. In February we made contact, hoping to schedule our trip in November. We liked that you sent 2 travel agencies our interest in travel to New Zealand. From there we received phone calls so they could find out our likes and dislikes so an itinerary could be set up specifically for us. All correspondence went through Zicasso and questions were answered in a timely fashion. We had a wonderful, once in a lifetime trip.

February 15, 2025
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Reply from Zicasso

Thank you for sharing your great experience, Caroline! We are delighted that finding us led to receiving two excellent travel agency recommendations for your New Zealand trip. It's wonderful to hear that the personalized planning resulted in such a wonderful, once-in-a-lifetime journey!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Our trip was spectacular and magical

Our trip was spectacular and magical! My adult son (who was comfortable driving there) and I traveled to New Zealand from November 8 through November 23, 2025. When planning, I purchased the Lonely Planet book to help me decide locations. Since we were mainly interested in nature, we focused on the bountiful nature of South New Zealand. I then looked for a local company that could work with me and sent them the many places mentioned as the most beautiful places inaccessible on large tours. They worked with us every step of the way to find out-of-the-way beautiful places and learning experiences.

Their itinerary even gave a lot of information about favorite things to do on our own in each area, in between our excursions. Each excursion was extraordinary-beautiful, fun, informative, and very well managed by the local guides. Since we went in their late spring, the flowers everywhere were in full bloom and most spectacular. We would rate the tour operator with a 10 out of 5!

Diane and Sean

November 24, 2025
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Reply from Zicasso

Thank you, Diane and Sean, for this spectacular feedback! We are absolutely thrilled to hear that your New Zealand trip was both spectacular and magical. It is wonderful that the tour operator worked so closely with you to create an itinerary focused on out-of-the-way natural beauty and learning experiences. We can't wait to help you plan your next adventure!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

New Zealand

Clear, prompt communication.

Seamless travel.

November 18, 2025
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Reply from Zicasso

Thank you for sharing your experience working with us, William! We're glad to hear your trip to New Zealand was seamless. We look forward to assisting you with your next adventure!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

So glad we used Zicasso

Working with Zicasso was one of the best decisions we made for our honeymoon. They matched us with exceptional travel specialists who were not only knowledgeable but also incredibly responsive and easy to communicate with. We always felt heard, understood, and supported throughout the entire planning process.

Because of their guidance, we ended up with a perfectly tailored honeymoon itinerary that felt seamless from start to finish. Every recommendation was spot-on, and the whole experience far exceeded our expectations. We’re so grateful for their help!

November 18, 2025
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Reply from Zicasso

Meredith, we're thrilled to hear that using Zicasso was one of the best decisions you made for your honeymoon. It's wonderful to hear that we matched you with exceptional, responsive specialists who crafted a perfectly tailored itinerary.

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Excellent recommendations and very…

Excellent recommendations and very responsive

November 17, 2025
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Reply from Zicasso

Thank you for taking the time to share your experience with us, Scott! We look forward to assisting you in many more trips in the future!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Make you dreams come true

Easy to give my ideas and have them turned into a wonderful trip. And a way to find trusted travel agents.

November 17, 2025
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Reply from Zicasso

Thank you for this excellent feedback! We're thrilled that it was so easy to take your ideas and turn them into a wonderful trip. We're pleased we could connect you with trusted travel agents to help make your dreams come true!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Amazing

Amazing! Vacation of a life time. We had the perfect mix of relaxation and adventure.

November 17, 2025
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Reply from Zicasso

Tiffiny, thank you for sharing your experience with us! We're thrilled to hear you had a perfect mix of relaxation and adventure during your trip! We look forward to seeing you on Zicasso again!

Florencia
Traveler Care Team

Rated 5 out of 5 stars

Proofreading Pal delivers excellent

Proofreading Pal delivers excellent, high-quality reviews remarkably quickly. This fast turnaround, combined with their competitive pricing, makes the service exceptionally cost-effective. The quality of the feedback is truly excellent.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Zicasso Did Not Disappoint

Zicasso knows their travel agencies well. They sent me the names of two agencies to communicate with and I chose one based on how enthusiastically they responded. I was not disappointed because the trip crafted for me was perfect and provided all the activities from the Arts to the fine dining that I was interested in. I cannot recommend Zicasso more for your luxury travel dreams.

October 26, 2025
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Reply from Zicasso

Thank you for taking the time to share your experience with us, Barbara! We are thrilled to hear that Zicasso connected you with an agency that crafted a perfect trip for you. We look forward to helping you plan your next adventure!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Zicasso was wonderful

Zicasso was wonderful. I am so glad I discovered this group where a beautiful trip was planned for our family to Spain. They had incredible connections to local people and communities who put together a great trip without a lot of notice. Everyone was wonderful, helpful, responsive, friendly and patient with my changes.

November 14, 2025
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Reply from Zicasso

Thank you for your wonderful feedback, Dina! We are so glad that you discovered Zicasso and that we connected you with partners who planned such a beautiful trip to Spain for your family. It's fantastic to hear that our local connections were helpful and responsive! We hope to see you on Zicasso again soon!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Wonderful Experience!

Our trip was well planned and organized! Communication between our agent was excellent! The drivers and guides were informative and attentive to our wishes. Very nice accommodations at most of our overnight stays. (Be prepared for steep stairs without rails especially in the rain of the Mattera cave hotel.) We found we would rather be within walking distance of restaurants and shopping rather than at a resort with no other options for meals. Our two wine tastings were superb as was the olive farm visit with a plentiful lunch. We especially enjoyed visiting and learning about the caves in Mattera, the Trulli homes, and Mt. Etna. The day trip to three villages from Lecce was a long day with not much to do or see especially on a Sunday. Rome was extremely crowded. Our guide said that is the norm these days. Glad to have gotten out of the city to Tivoli and Hadrian's Villa for a day! Naples was also crowded and we visited many cathedrals - three too many for our liking.
FYI, We used self service laundry several times due to the high cost of having a hotel send out dirty clothes to be laundered. Overall, it was a fantastic trip!

November 11, 2025
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Reply from Zicasso

Thank you so much for your thoughtful comments, Laurie! It’s great to know that Zicasso helped make your trip go smoothly and that you enjoyed so many memorable moments throughout your journey. We’re looking forward to helping you plan another wonderful travel experience!

Melisa
Traverler Care Team

Rated 5 out of 5 stars
Invited

They gave us a great connection with…

They gave us a great connection with travel agents in the ground who knew what we wanted.

November 10, 2025
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Reply from Zicasso

We sincerely appreciate your kind message, Scott! It’s amazing to know Zicasso connected you with the right local experts who understood your travel wishes. We can’t wait to welcome you back to Zicasso for your future travels!

Melisa
Traveler Care Team

Rated 5 out of 5 stars
Invited

I had a great experience with Zicasso

I had a great experience with Zicasso. They were very responsive anytime I had questions. They paired me with 2 travel agencies who were great fits for my needs. Both were based in the destination country for my trip, so they were super knowledgeable. Once I chose a travel agency, I had the best experience because of them and would definitely use them (and Zicasso) again.

October 27, 2025
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Reply from Zicasso

Thank you for your lovely comments! It’s wonderful to know Zicasso connected you with knowledgeable local experts who were such a great fit for your trip. We hope to be part of your next incredible travel experience!

Melisa
Traveler Care Team

Rated 5 out of 5 stars
Invited

Zicasso Provides A Very Valuable Service

Zicasso guided us to a travel company that perfectly suited our desires and expectations. They provide a secure platform, not only for ongoing communication with your chosen travel company, but also for invoicing and payments. All communications are preserved in one thread, which insures that everyone involved can be on the same page -- no confusion, no misunderstandings. Their service is transparent, uncomplicated and customer-oriented. A very valuable service!

November 6, 2025
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Reply from Zicasso

Thank you for taking the time to write such considerate feedback, Vicky! We’re so glad Zicasso’s secure and transparent platform made your planning process simple and stress-free. We’d love the chance to help you plan your next adventure!

Melisa
Traveler Care Team

Rated 5 out of 5 stars
Invited

Flawless Peru Adventure

Our trip to Peru was absolutely incredible from start to finish! Every detail was thoughtfully organized — we always had a guide or driver ready and waiting, communication was seamless, and every hotel and excursion exceeded expectations. Spending a night in the Amazon jungle and visiting Machu Picchu under perfect weather were unforgettable highlights. It truly was a dream trip come true, and I can’t recommend Zicasso enough for creating such a smooth and stress-free experience.

November 5, 2025
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Reply from Zicasso

Thank you so much for sharing your amazing experience, Hallie! We’re so happy to hear Zicasso helped make your journey through Peru so seamless, well-organized, and unforgettable. We’d love to help you plan another dream adventure in the future!

Melisa
Traveler Care Team

Rated 5 out of 5 stars
Invited

Dalmatian Delight

The travel company Zicasso connected us with was superb! The agent listened carefully and based on her extensive experience and knowledge of Croatia, put together a tailored itinerary which surpassed expectations. A minor issue at one of our hotels was quickly resolved to our satisfaction. It was the best vacation experience we have had!

October 29, 2025
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Reply from Zicasso

Thank you for your kind words! We are thrilled that the travel company Zicasso connected you with was superb and put together a tailored itinerary that surpassed your expectations. We're glad to hear your trip to Croatia was such a success, and we look forward to helping you plan your next adventure!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Great service

October 21, 2025
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Reply from Zicasso

Thank you for rating us, C! We look forward to helping you plan many more trips in the future!

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

Peru, the trip of a lifetime!

All connections were flawless. Guides were personable and knowledgeable. Peru is an interesting and beautiful country.

October 31, 2025
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Reply from Zicasso

Thank you for your feedback, Margo! We are absolutely thrilled to hear that your trip to Peru was such a success! It's wonderful to know that all connections were flawless and your guides were both personable and knowledgeable.

Florencia
Traveler Care Team

Rated 5 out of 5 stars
Invited

The recommended travel company did an…

The recommended travel company did an excellent job

October 30, 2025
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Reply from Zicasso

We're thrilled to hear our travel partner did an excellent job, Michael! Thank you for taking the time to share your experience with us, and we hope to see you on Zicasso again soon!

Florencia
Traveler Care Team

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