The Yanet Return & Exchange app is awesome! It creates a customizable returns portal that automates the process, is easy to set up and elevates the user experience making the need to return something... See more
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Yanet.io is a Shopify app designed to simplify and streamline the return and exchange process for eCommerce merchants. With the Yanet: Returns & Exchanges app, store owners can manage return requests directly from their Shopify admin, enabling them to approve, reject, or track returns with ease. The platform offers a branded, user-friendly return portal that customers can access to submit their return or exchange requests, view status updates, and receive automated email notifications throughout the process. One of Yanet’s key strengths is its high customizability. Merchants can configure return rules based on product type, return reasons, or specific conditions—such as limiting returns to within a certain number of days or disallowing returns for final-sale items. The portal’s interface is also fully customizable, allowing businesses to align the look and feel with their brand. Yanet integrates with popular shipping platforms like Shippo, making it easy to generate and send return shipping labels. With a stellar rating of 4.8/5 based on over 170 reviews, and a free plan available, Yanet is ideal for small to medium-sized Shopify stores looking to offer a professional, automated return experience without high operational costs. It’s especially popular among fashion, beauty, and home decor retailers.
Contact info
Thanh Tri, 100000, Hanoi, Vietnam
- support@yanet.io
- yanet.io
Hasn’t replied to negative reviews
Great app
Great app, great customer support!
They moved very fast with my request.
I highly recommend it.
amazing app
I had an issue with the connection to…
I had an issue with the connection to my printer and wasted a stupid amount of label prints. Alex was able to help me get things situated so that I could get the labels I needed printed. It was a lot easier than I ever expected to get assistance.
Best Shopify APP
Alex is great! every little issue i have he's able to assist right away and in no time! really appreciate the support, super happy with my experience with YANET over all
Yanet has been instrumental for us to…
Yanet has been instrumental for us to make it easy for our customers to do returns/exchange. The team is pretty supportive.
alex is amazing
great team and customer service. amazing app. alex is great.
Excellent service!
Excellent service!
I had a great experience with Alex from Returns and Exchanges. He was professional, patient, and very attentive to my questions. The support I received was clear, friendly, and efficient.
The app itself seems wonderful — easy to use, well thought out, and perfect for managing returns smoothly. It’s refreshing to see such great customer service combined with a tool that actually works the way it should.
Thank you again, Alex, for your help and dedication!
The Yanet Return & Exchange app is…
The Yanet Return & Exchange app is awesome! It creates a customizable returns portal that automates the process, is easy to set up and elevates the user experience making the need to return something a little less onerous. The support team is quick to help, Alex has been super helpful!
Good Experience
Hello, I got helped today by Alex, he was nice, quick and professinal. thank you!
Easy to set-up and the support is…
Easy to set-up and the support is really kind and helpful. Thank you again Alex!
Very helpful Team
Using two of Yanet's APIs for Shopify.
Even when I contact them about matters that require individual customization, they are very helpful and respond quickly.
They have been extremely helpful.
A great app to manage returns
A great app to manage tasks efficiently. Alex is helpful throughout the integration process.
Fast and friendly
Fast, friendly, and thorough customer service. They think along with you to resolve any problems as quickly and efficiently as possible.
Yanet is great help and support for all…
Yanet is great help and support for all returns and exchnages, their product provides all esential features. and the customer care is very helpful.
Very easy to use and convenient for our…
Very easy to use and convenient for our store. Alex is very helpful as support
Support team was great at helping us…
Support team was great at helping us and specially Alex helped me a lot to set up and also added some features that are really important for me.
Thank you Alex.
Great app
Great app! With a lot of options. Also support is fast and solid. Thanks to Alex!
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