Yoogi's Closet Reviews 3,351

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the accuracy of the product descriptions, noting that items often meet or exceed expectations. Consumers consistently praise the high quality of the products and the competitive pricing, considering the second-hand nature of the items. The fast shipping and professional packaging also contribute positively to the overall customer experience. Consumers highlight the excellent customer service, noting prompt and helpful responses to inquiries. The delivery service is efficient, and the company is commended for its trustworthy and reliable service. Customers express confidence in the authenticity of the items and appreciate the easy return policies, making Yoogi’s Closet a highly recommended destination for luxury consignment.

Based on these reviews

Rated 5 out of 5 stars
Verified

It's always a great experience ordering from Yoogie's Closet. I just bought the most beautiful, like-new, luxery item for an incredible price. The item arrived quickly, was packaged very nicely and... See more

Company replied

Rated 5 out of 5 stars
Verified

I've made several purchases and have sold several handbags throughout the past few years and YC never fails to meet expectations. Customer Service has always been courteous and prompt... very easy t... See more

Company replied

Rated 5 out of 5 stars
Verified

I prefer Yoogis closet over any other designer resale site because they give very detailed descriptions and several photos of the items for sale unlike other sites. I have never had an issue with any... See more

Company replied

Rated 5 out of 5 stars
Verified

Once again I had a great experience purchasing a handbag at Yoogi’s! I had watched this bag for months not even dreaming that I could ever buy it! But it was on sale, with an extra percentage off, qui... See more

Company replied

Rated 5 out of 5 stars
Verified

I love how the product is exactly what they describe in their website. It’s real and never I have experienced any issues with the website. If I ever had an issue I will just called them up and immedia... See more

Company replied

Rated 5 out of 5 stars
Verified

LOVE yoogi’s Closet. Easy smooth transactions, when you reach out to the team EXTREMELY helpful and knowledgeable. Yoogi’s Closet keeps you refreshing and coming back for next dropped new item. Now Yo... See more

Company replied

Rated 5 out of 5 stars
Verified

Always excellent fast service. I have purchased now many times and always had the best experience and really wonderful luxury items and GREAT prices. TY

Company replied

Rated 5 out of 5 stars
Verified

Updated Review: I want to update my review to say thank you to Yoogi's Closet for making things right. Even though a delivery photo was shown, I never received my item. After sharing my concern, they... See more

Company replied

Rated 5 out of 5 stars
Verified

Happy with the quality of the bag and all damage was clearly outlined Photos of all aspects of the bag were shown, nothing was hidden, made me confident in the product I was buying. Even though... See more

Company replied

Rated 5 out of 5 stars
Verified

My order is always sent in a timely manner. The items I select are of good quality. I've only had a need to return two items, no fault of Yoogi's Closet. I recommend Yoogi's Closet to all my friends.... See more

Company replied

Rated 5 out of 5 stars
Verified

As described. Thank you for providing many pictures to review and make an online purchase decision.

Company replied

Rated 5 out of 5 stars
Verified

Yoogi’s Closet item descriptions are honest & on point! I knew the Louis Vuitton Worldtour Neverfull pochette was definitely going to be in ‘Like New’ condition like website stated & it was! Fast ship... See more

Company replied

Rated 5 out of 5 stars
Verified

I am a frequent shopper with Yoogi's Closet! This last purchase there was a small mistake in the listing, I called customer service and they were very friendly. They were able to send me the missing p... See more

Company replied

Rated 5 out of 5 stars
Verified

Love Yoogi’s Closet! I found a bag Ive been wanting since 2017, at a fantastic price point and in lovely condition. I never worry about authenticity either! Just an ideal shopping experience all the w... See more

Company replied

Rated 5 out of 5 stars
Verified

Every transaction with Yoogi’s Closet is top notch! While others have cut corners over the years, lessening the value of their service, Yoogi’s has remained true to its roots as a trusted source for... See more

Company replied

Rated 5 out of 5 stars
Verified

My reviews are repetitive, always great experience, the quality, top notch, still looking for the spot and corner wear from the description. Herme's Herbag backpack 2 n1 full set minus the box excell... See more

Company replied

Rated 5 out of 5 stars
Verified

My purse was exactly as described: it’s absolutely beautiful. It was packaged very carefully including the dust bag. I couldn’t be happier with Yoogi’s Closet, & highly recommend them. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

Great second hand prices compared to some other big name second hand sites. Quick shipping and the bag was packaged VERY nicely! Exactly as it should be for luxury items. No bending in the strap, etc.... See more

Company replied

Rated 5 out of 5 stars
Verified

I absolutely love shopping at YOOGI’S for my designer bags and wallets. Every piece I have bought has been exactly as shown and described. The shipping is quick which is exciting. I had one hiccup wit... See more

Company replied

Rated 5 out of 5 stars
Verified

Have purchased several things from here and everything has been exactly what was represented. I appreciate the paperwork that comes along with each purchase as it has come in handy when I sold somethi... See more

Company replied

Rated 5 out of 5 stars
Verified

I have experienced the best of service, and pristine merchandise purchased with satisfaction. If items do not work for any reason, returned items are welcomed without a hassle. I will continue to sh... See more

Company replied

Rated 5 out of 5 stars
Verified

Always a great experience purchasing from Yoogi’s Closet. The transaction is smooth and they ship and I receive my purchase quick. I think their prices are better than comparable online stores. They h... See more

Company replied

Rated 4 out of 5 stars
Verified

The handbag came in terrific condition (as noted in its description online). It was nicely packaged. It took a little longer than expected to arrive but there were no issues. I will continue to make p... See more

Company replied

Rated 5 out of 5 stars
Verified

Yoogi’s closet has excellent customer service! I always feel confident purchasing from them. I also feel very confident recommending them to my family and acquaintances. They have a great selection of... See more

Company replied

Rated 5 out of 5 stars
Verified

The quality of their pre-loved designer bags is outstanding. The pricing is very competitive and processing time is commendable. I have also sold to Yoogi's Closet and their offers are very reasonab... See more

Company replied

Rated 4 out of 5 stars
Verified

My experience with this company is great, primarily due to their variety of options and fast shipping on orders placed on a Monday. However, I would find it more helpful if they offered more enlarged,... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience with Yoogi's Closet continues to be an ever-improving relationship. My latest purchase arrived perfectly packed and as described for a "like new" bag. The only thing that could have ma... See more

Company replied

Rated 5 out of 5 stars
Verified

Once again……thanks Yoogis Closet! Another quality authentic pre owned item. This store is the best!! Repeat shopper for a very valid reason; you’re the best!

Company replied

Rated 5 out of 5 stars
Verified

I purchased a Tiffany Diamond Smile Necklace in yellow gold. It's beautiful! The necklace came in better than it looked in the photos. It was packaged perfectly and customer service was top notch w... See more

Company replied

Rated 5 out of 5 stars
Verified

This was the first time I ever ordered anything from YOOGI’S closet. I was very pleased with the selection and even more so with the duffel bag, which was just what I was looking for ! The description... See more

Company replied

Rated 5 out of 5 stars
Verified

I've bought beautiful pieces from Yoogi's Closet for years and have never been disappointed with the quality of the items purchased or customer service. Love them!!

Company replied

Rated 5 out of 5 stars
Verified

All my experiences have been good. The products are represented well a all my nd is as they say. I'm very pleased with purchases and plan to make future purchases. I will recommend Yoogi's Closet to... See more

Company replied

Rated 5 out of 5 stars
Verified

I really like the variety. The "like new" is "like new". I really enjoy the added bonus of having discounts & percentages taken off. I like the easy return policies. I enjoy online shopping her... See more

Company replied

Rated 4 out of 5 stars
Verified

Shipping and communication were prompt and fast. I would only disagree with the condition assigned to the product I purchased. Yoogiscloset categorizes my passport holder as ‘like new’ while I conside... See more

Company replied

Rated 5 out of 5 stars
Verified

Yoogi’s Closet is a great, trustworthy site with beautiful bags, honest descriptions (my bags are even in better condition than expected), and quick shipping. I’m a repeat customer and have recommend... See more

Company replied

Rated 5 out of 5 stars
Verified

Extremely helpful and kind customer service experience. Thank you for not making me listen to a million number selection options and actually having a real human. And a lovely one at that. Bravo!👏

Company replied

Rated 5 out of 5 stars
Verified

Awesome experience. Found the bag I’ve been looking for for 2 years at an amazing price! Super fast shipping and item was in excellent condition!

Company replied

Rated 5 out of 5 stars
Verified

Shop with total confidence! I can always find something at Yoogi’s that’s fairly priced and always authentic. Customer service is stellar!

Company replied

Rated 5 out of 5 stars
Verified

I love my bag. Amazing! Came as pictured. All paperwork included. Arrived within a few days of purchase. I get a compliment on it everyday.

Company replied

Rated 5 out of 5 stars
Verified

Love Yoogi’s Closet! Consistent, topnotch customer service. I have had fabulous experience both as buyer and seller.

Company replied

Rated 5 out of 5 stars
Verified

I have bought from Yoogi's closet many times before. They package the goods very well & they arrive quickly. They come highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

Bag just as described and in excellent condition. Packed well and super fast shipping. Excellent experience. Always can trust the quality at Yoogi's

Company replied

Rated 5 out of 5 stars
Verified

I love that you authenticate all your items so I can be confident in my purchases.

Company replied

Rated 5 out of 5 stars
Verified

Great experience. Price was phenomenal. Exactly as described. I will be back!!

Company replied

Rated 5 out of 5 stars
Verified

The item I bought from Yoogi's closet was exactly what I was looking for at a very good price.

Company replied

Rated 4 out of 5 stars
Verified

The website is great and easy to use. I would have thought that shipping would have been a bit quicker. I’ll be back, though; I love the product offerings theough

Company replied

Rated 5 out of 5 stars
Verified

Yoogis always gets 5 stars!! The best luxe resale!!!

Company replied

Rated 5 out of 5 stars
Verified

Great delivery, the only thing I had issues with I never received tracking information

Company replied

We perform checks on reviews


Company details

  1. #15 of 136 best companies in Women's Clothing Store
  2. #52 of 425 best companies in Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

The picture in the advertisement was wrong

The picture in the advertisement was NOT of the item I purchased. The tote bag pictured was the large size, but I received the small size. There was an error made by YOOGI's Closet and customer service said it was my fault for not checking the measurements and relying on the picture - which was LABELED as a picture of the tote bag purchased. I did not appreciate the extra time required by me to make the return. I still have not received my refund. Very poor service.

November 25, 2025
Rated 5 out of 5 stars
Verified

Very pleased with the Burberry coat

Very pleased with the Burberry coat. In excellent new condition and a seamless transaction! Trust Yoogi's for authentic luxury items and keep coming back.

November 20, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Aparna,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Great products

Great products, amazing experience from purchase to receipt. REally fantastic.

November 20, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello KZ,

Thank you so much for leaving us a 5-star review! We are thrilled to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Wonderful!

November 20, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mekayla,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Another winner from Yoogi's closet

Another winner from Yoogi's closet! A beautiful LV bag in pristine condition. Each purchase has exceeded my expectations.

November 27, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Sylvia,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new LV bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

The item was as described

The item was as described. Easy shipping

November 26, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Lisa!

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Priceless Service

The fact that you can call up and ask someone to pull the exact bag and send pictures I mean that’s worth 1000 words right there because just some things that don’t show up in the pictures. It’s just the way it is so rather than go through all the hassle of having to send the bag back because you didn’t see this or that…Is priceless.😉

November 25, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Deb,

Wow, thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Great deals and beautiful merchants.

Great deals and beautiful merchants.

November 26, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Rose,

Your 5-star review means so much to us! We really appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

My Go To...

I've made several purchases and have sold several handbags throughout the past few years and YC never fails to meet expectations. Customer Service has always been courteous and prompt... very easy to work with when buying and selling.

November 25, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello!

Your 5-star review means a lot to us! We truly appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.

Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Always a great experience

It's always a great experience ordering from Yoogie's Closet. I just bought the most beautiful, like-new, luxery item for an incredible price. The item arrived quickly, was packaged very nicely and was exactly as pictured and described. I am, yet again, a very satisfied customer who is looking forward to their next purchase with Yoogie's Closet.

November 25, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello AC,

Wow, thank you for the wonderful review! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

True Treasures at Excellent Prices.

Always an amazing experience.

November 25, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Lisa!

Your 5-star review means so much to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

By far the best designer resale site

I prefer Yoogis closet over any other designer resale site because they give very detailed descriptions and several photos of the items for sale unlike other sites. I have never had an issue with any purchase over the 15 years I’ve bought items from them.

November 25, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Gina,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Reputable for Authentic Designer Handbags

As described. Thank you for providing many pictures to review and make an online purchase decision.

November 25, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi RKAT,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Honorable and efficient

Honorable and efficient. Very nice to work with.

November 23, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Lindell!

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Great delivery

Great delivery, the only thing I had issues with I never received tracking information

November 22, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Arlene,

We really appreciate your time in leaving us a positive review! We are glad to hear that you are pleased with the delivery. Our records indicate that we sent you the tracking confirmation, please note that sometimes our emails get sent to spam so we recommend that you check there for any future orders! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet
------------------------

Rated 5 out of 5 stars
Verified

The best service always and great LV Bag

Always excellent fast service. I have purchased now many times and always had the best experience and really wonderful luxury items and GREAT prices. TY

November 22, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Irving,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new LV bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.



Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Yoogis always gets 5 stars!

Yoogis always gets 5 stars!! The best luxe resale!!!

November 21, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello there,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Verified

Excellent customer service.

Excellent customer service.

November 13, 2025
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Asya,

Thank you so much for leaving us a 5-star review regarding our customer service! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look