YuMOVE US Reviews 3,727

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product quality, noting significant improvements in their dogs' mobility and energy levels, especially for senior dogs or those with joint issues like arthritis or hip dysplasia. Consumers also appreciate that, thanks to the product, their dog can enjoy a more active and comfortable life. People highlight the effectiveness of the product in aiding recovery from injuries and maintaining overall joint health. Furthermore, reviewers consistently praise the company's customer service, describing it as helpful, polite, and efficient in resolving issues and managing subscriptions. The delivery service and the ordering process are also appreciated by the consumers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Ordering my dogs pills from YuMove directly has been great, no complaints whatsoever! It is actually cheaper to order directly than going through other pet stores/suppliers, which we have done. YuMove... See more

Company replied

Rated 5 out of 5 stars
Verified

YuMove supplements are an easy way to get beneficial health support for my dog. The subscription process means we never run out. The only negative was when we first signed up, they sent us too man... See more

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Rated 5 out of 5 stars
Verified

Customer service has been great; auto refill is easy. I think the product is helping my dog's joints feel better; he's taking multiple meds so it's hard to tell. My vet recommended YuMove over other i... See more

Company replied

Rated 5 out of 5 stars
Verified

Company is reliable , ships on time. Hard to tell if product is working. Purchased because both my girls have luxating patella's and I want to prevent increased joint degenerative changes as they ag... See more

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Rated 5 out of 5 stars
Verified

We’ve had our 15 1/2 year old pitbull/lab mix on this brand for a little over a year now. Prior to trying YuMove we were seeing a significant decline in our old girls quality of life as she was having... See more

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Rated 5 out of 5 stars
Verified

My Cardigan Corgi's DNA test showed that he is susceptible to hip issues. I started him on YuMove. He is doing great on it! He's been on YuMove for well over one year.

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Rated 5 out of 5 stars
Verified

Having the subscription feature is very helpful. I don’t have to worry about the monthly shipments. The product is helping our pet get around much better than before.

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Rated 5 out of 5 stars
Verified

Product is great keeps my dogs moving good without joint pain. However whenever I call customer service no one picks up takes a day for them to get back to me. I am having trouble logging in because t... See more

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Rated 5 out of 5 stars
Verified

YuMOVE has helped both our Border Collies. Their movement is perfect and their bone growth and growth plates are exactly as they should be. Due to being neutered earlier than is liked for correct deve... See more

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Rated 5 out of 5 stars
Verified

> Excellent product that has greatly helped my dog. > Excellent customer service: the team is always professional, courteous, and listens well as I explain why I’m calling. My issues or concerns h... See more

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Rated 5 out of 5 stars
Verified

I saw a notable difference in my dog’s comfort and mobility within the first two weeks of starting that continued to get better before plateaued at his senior best. He was on Yumove for over two years... See more

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Rated 5 out of 5 stars

5 stars! Within two months we saw our dog's hip discomfort almost disappeared. After years of trying other products and wasting our money we finally found the right fit. I can not recommend this produ... See more

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Rated 5 out of 5 stars
Verified

Found YuMove while researching an extra strength glucosamine with quality ingredients after using a rx from vet that was more expensive. Our dog Lido injured his acl and needed several months to reco... See more

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Rated 5 out of 5 stars
Verified

This product is doing wonderfully for my nine year-old shepherd mix who three years ago tour a ligament in her right hand leg. I decided against surgery and went online and found you move. She has alm... See more

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Rated 5 out of 5 stars
Verified

Vet advised for our 11 yr old black lab for her joints. Noticed improvement within a few days, which we were pretty astonished about. We were giving the recommended amount daily but had to back off to... See more

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Rated 3 out of 5 stars
Verified

I have an older large dog that is on Carprofen so it’s hard to tell what benefits my dog gets from Yumove. On the positive note for a senior 75 lb. German Shepherd she moves pretty well, we just do a... See more

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Rated 5 out of 5 stars
Verified

This subscription has been on time, with reminder emails, and helpful customer service. My dog's surgeon suggested it after she suffered a torn ACL. She loves the chew as much as a treat! She also has... See more

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Rated 5 out of 5 stars
Verified

We’ve had a subscription for joint supplements for our dog for about 2 years. We are always informed when our package ships and delivered. I do not have anything negative to say. I love this company a... See more

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Rated 5 out of 5 stars

My old hound has arthritis, we started the supplement a few months ago based on the vet's advice. My buddy is now moving around mush easier and bounding around on his walks. In addition to a good p... See more

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Rated 5 out of 5 stars
Verified

I have been a Yu Move customer longer than I can remember. My 14-year-old Cocker Spaniel had a new lease on life after she started taking Yu Move. Her quality of life was so obvious. I told everyone... See more

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Rated 5 out of 5 stars
Verified

The supplements come for my dog like clockwork. They are easily accessible by phone and quick to straighten things out and make them right if there is a problem

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Rated 3 out of 5 stars
Verified

I dislike that I’m not able to speak to a human being for customer service. I am aware that no company provides and pays humans what it cost to provide the service as it’s been done in the past, but n... See more

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Rated 5 out of 5 stars
Verified

Update: we received the replacement! Still haven't received my order. Its lost in transit. We have 2 dogs on this snd they were out the day it was supposed to arrive. Considering other options at... See more

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Rated 5 out of 5 stars
Verified

My dogs are still young however both have hip dysplasia so I began to provide joint care. My youngest wouldn’t eat them so a vet tech at our Vet Hospital recommended Yumove. She hasn’t refused a sing... See more

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Rated 3 out of 5 stars
Verified

Nobody picked up the phone initially or returned my calls. I just had a question as I was a new customer. Then when I finally got through and spoke with someone they were obviously disinterested and... See more

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Rated 5 out of 5 stars
Verified

We saw an immediate improvement in our 8 year old, 120lb cane corso. He has more energy, is more playful. We are very happy with the results

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Rated 5 out of 5 stars
Verified

Great product at a good value would definitely recommend. We will buying this product again it certainly made a difference in our Stormy. Thanks Pat. Lechuga.

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Rated 5 out of 5 stars
Verified

When I initially placed an order it appeared to me that a 60 day supply was going to be sent out each month. I couldn't figure out online how to change the order when I contacted someone they were ver... See more

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Rated 5 out of 5 stars
Verified

I have a 10 yr old female who might have torn her ACL about two years ago. A friend recommended YuMove along with a brace and so far, no more limping and no surgery. Even though she is t limping I h... See more

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Rated 5 out of 5 stars
Verified

Quick shipping, good pricing. Our three dogs have shown a noticeable difference in their energy and mobility since taking YuMove. They’ve been on it for several months and we are very happy with the... See more

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Rated 5 out of 5 stars
Verified

Well this is a product that was recommended for my dog to have an active and mobility-free life. Hard to visually or scientifically confirm what it's doing for her. The results are hard to see and mea... See more

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Rated 5 out of 5 stars
Verified

Our subscription is received monthly. It’s always on time and I get emails regarding shipment and delivery info. My dog is doing well on his YuMove pills. Very impressed with this company! I have used... See more

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Rated 5 out of 5 stars
Verified

I replaced my previous joint supplement with YuMove chewables. My five dogs, ranging in age, seem to be doing just as well. The older ones in particular have energy and no real stiffness so far.

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Rated 5 out of 5 stars
Verified

The first time I ordered from Yumove, for some reason my order was late coming. I called and they sent a new order express mail. They really like to please the customer. Plus my dog has improved so... See more

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Rated 5 out of 5 stars
Verified

My Labrador Retriever has lots of arthritis. At age 13 I started him on YouMove Plus. He's 14 now. I can tell he's more comfortable, He can move & stretch easier. I believe he feels much better. So I... See more

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Rated 5 out of 5 stars
Verified

I have a large 15 yr old yellow lab mix with arthritis that gets around like a much younger dog on YouMove. Also a 4 year old Mountain Cur who had a tendency to pull muscles until he started taking Yo... See more

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Rated 5 out of 5 stars
Verified

The most important thing to me is that you have live people to resolve issues, discuss orders, and answer questions about products.

Company replied

Rated 5 out of 5 stars
Verified

We got this for our 14 year old golden retriever and it works amazing, it helps him so much with his hips and walking . I can see a difference in how he gets on and off the bed and walks around . Tha... See more

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Rated 5 out of 5 stars
Verified

These supplements have made the quality of life for our senior dogs 100% better. The younger ones use it to keep them healthier. Best product available!

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Rated 5 out of 5 stars
Verified

I needed to make a change in the quantity of my monthly purchase. It was very easy, and the lady that helped me was extremely polite and easy to deal with has always been the same experience for me.

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Rated 5 out of 5 stars
Verified

It was easy to open an account to order the product. I wish there was more information on your site regarding the ingredients and levels of active ingredients along with scientific references to there... See more

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Rated 5 out of 5 stars
Verified

Yumove is the best ever for arthritis. My dog has it in back legs. She couldn’t even go down stairs. I searched and used different things but when I bought this, it WORKED. Chloe will run all over the... See more

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Rated 5 out of 5 stars
Verified

I haven't had the need to contact customer services recently because you have met all expectations in providing Yumove

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Rated 5 out of 5 stars
Verified

Within a week our 120 lb, 8 year old cane corso was like his old self again running , playing, and going on hikes again! Thank you Yumove

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Rated 5 out of 5 stars
Verified

Amazing product for my little shorkie breed with medial Luxating patella.

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Rated 5 out of 5 stars
Verified

needed to change frequency of orders and got almost immediate response…nice to finish change so quick. appreciate.

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Rated 5 out of 5 stars
Verified

Great product my dogs movement has gone back to young dog vs old dog. Great customer service as well

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Rated 5 out of 5 stars
Verified

My soon to be 16 year old Maltipoo hops around like a much younger dog. Those pills are a God send!

Company replied

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Company details

  1. #10 of 74 best companies in Pet Store

Written by the company

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us. For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life. You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!

See a Difference in 6 Weeks or your Money Back!

We Guarantee You'll See Results

See positive results within 6 weeks or your money back! We ask that you give our product consistently to your pet every day for a full 6 weeks before expecting to see a positive change - however lots of pet parents report seeing a difference in a much shorter timeframe! Giving consistently and giving the proper Loading Dose (double the listed amount for your dog's weight for the first four weeks) are vital to your pet's success and we GUARANTEE you'll see a difference. If you don't, simply contact us within 6 weeks of your first purchase and we'll be happy to assist you further.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Great Product

I haven't had the need to contact customer services recently because you have met all expectations in providing Yumove

December 3, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Sandra, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

YuMove is Top Notch all the way around…

Ordering my dogs pills from YuMove directly has been great, no complaints whatsoever! It is actually cheaper to order directly than going through other pet stores/suppliers, which we have done. YuMove customer service is the BEST. I mean top-notch, always friendly and quick to reply, I appreciate that so much in a day and age where customer service seems to be a thing of the past.

December 2, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Jewel, thank you so much for your review! Kind regards, Dianivette

Rated 1 out of 5 stars
Verified

Auto Renewal

I didn’t realize I put this on auto renewal???? I’ve been charged and don’t have my product.

December 1, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Susan, you created a subscription on September 26th to receive product every month. Due to the Thanksgiving holiday your order did not ship out till later than usual, since our warehouse was closed. However, your order is set to deliver on Monday! Feel free to reach out to our Customer Care Team with any questions! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Recommend It

My Cardigan Corgi's DNA test showed that he is susceptible to hip issues. I started him on YuMove. He is doing great on it! He's been on YuMove for well over one year.

October 16, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi there, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Having the subscription feature is very…

Having the subscription feature is very helpful. I don’t have to worry about the monthly shipments. The product is helping our pet get around much better than before.

November 25, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Brenda, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Overall, YuMove is a great product.

YuMove supplements are an easy way to get beneficial health support for my dog. The subscription process means we never run out.
The only negative was when we first signed up, they sent us too many bottles. When I noticed I had like four bottles, I checked and we were signed up to get product too often.
The problem was quickly remedied and we are very happy.
Overall, based on quality of product, shipments, on-time delivery, customer service and cost, we give YuMove a five-star rating.

November 25, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Suzanne, thank you so much for your review! Kind regards, Dianivette

Rated 1 out of 5 stars
Verified

I still haven't received this shipment

I still haven't received this shipment, and we are out of pills.

November 18, 2025
YuMOVE US logo

Reply from YuMOVE US

HI Alex, thanks for your review. After checking, I can see that your order is out for delivery! Please keep us updated. Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Company is reliable

Company is reliable , ships on time.
Hard to tell if product is working. Purchased because both my girls have luxating patella's and I want to prevent increased joint degenerative changes as they age.

October 8, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Karen, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

My vet recommended and my dog loves

Customer service has been great; auto refill is easy. I think the product is helping my dog's joints feel better; he's taking multiple meds so it's hard to tell. My vet recommended YuMove over other items on the market.

November 21, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi there, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Product is great keeps my dogs moving…

Product is great keeps my dogs moving good without joint pain. However whenever I call customer service no one picks up takes a day for them to get back to me. I am having trouble logging in because the number you send a code to is a land line and I can’t get messages on it. I need to change my phone number to my cell number

November 18, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi David, thank you for your review! We have since reached out to further assist you with this! Kind regards, Dianivette

Rated 2 out of 5 stars
Verified

I do not like the taste

I do not like the taste. I tried so hard to do so.

October 1, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Amber, thank you so much for your review! Our YuMOVE has a natural fish flavor from the green lipped mussel. Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

The most important thing to me is that…

The most important thing to me is that you have live people to resolve issues, discuss orders, and answer questions about products.

September 30, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Karen, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

The supplements come for my dog like…

The supplements come for my dog like clockwork. They are easily accessible by phone and quick to straighten things out and make them right if there is a problem

September 29, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi John, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

We saw an immediate improvement in our…

We saw an immediate improvement in our 8 year old, 120lb cane corso. He has more energy, is more playful. We are very happy with the results

September 29, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Cat, thank you so much for your review! Kind regards, Dianivette

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