Zeejewel Reviews 3

I ordered a necklace with a very nice, personalized message for my daughter. I also added a matching set of earrings.

THEY ONLY SENT ONE EARRING!

I realize mistakes can happen, but they will not answer a call, and have only responded to one text stating that they will forward the issue to their "fulfillment center."

As for the products, the box was nice, the charm less than expected, even for costume jewelry, the same quality for THE ONE EARRING THAT WAS SENT. It's just cheap costume jewelry. The chain itself is about the same quality that you would get in a game room for about 50 tickets.

This is a company who claims to be in Florida, uses a Connecticut phone number and I think has an LLC from Wyoming, although I'm not 100% sure off that last part.

If your fortunate enough to receive, and be content with your order, you should be alright. Just keep your expectations low. BUT IF YOU ARE NOT FULLY SATISFIED, It will only get worse, as they will barely respond, refuse to answer calls they receive on their Google phone number and will not attempt to correct the issue.

The US Postal service lost my shipment AFTER it arrived at the station for my PO Box. Despite having the tracking # showing delivery to the station, USPS could NOT find my item. I contacted ZEE JEWEL via email. They were very prompt in their response and sent a second shipment which did arrive just a few days later. The items look very nice and the personalized message I requested, as these are Christmas gifts, were done correctly and appear very professionally done. KUDOS to ZEE JEWEL!