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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the smooth process and the detailed vehicle reports, which are very helpful when making a purchase decision. People appreciate the ease of use of the website and the speed of the service. Consumers also mention that the reports are comprehensive and easy to understand, providing valuable information to make informed decisions about purchasing a car. Reviewers also appreciate the pricing, finding it competitive and transparent. They highlight that the reports provide details not always available elsewhere, helping them identify potential issues with vehicles. The customer service is also praised for being responsive and helpful in resolving issues. Consumers feel that the service offers good value for money, providing peace of mind when buying a used car.

Based on these reviews

Rated 4 out of 5 stars

Has all the basic information, but with $29.95 is about $16 cheaper than Car fax. Good if you buy a used car, to ensure no accidents and regular maintenance. On the other hand Car Fax has a bit m... See more

Rated 4 out of 5 stars

Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good. The info I received from Zilocar was decent, a... See more

Rated 4 out of 5 stars

Website very easy to use. Car history report was informative. Would recommend for anyone to use this when buying a used vehicle.

Rated 5 out of 5 stars

Excellent service. Ever get that feeling? Something seems out of whack on certain pricing when you've looked at a number of cars to compare prices. This service will help you figuring out why. Lots of... See more

Rated 5 out of 5 stars

Zilocar was very helpful during my car search! I was able to run reports easily and review important information about each car. I even learned of a lemon from these reports! Anyone purchasing a used... See more

Rated 5 out of 5 stars

Hey everyone, I'm seriously wondering if this is the best service around. I've only used the trial, but the detailed, accurate info was unmatched. We're looking for a used car for our son, and usually... See more

Rated 5 out of 5 stars

I was looking at a uses car that the dealer said was in perfect condition. When I looked up the VIN on Zilocar it showed an accident on the front right side thatvthe dealer tried tk conceal. Inspecti... See more

Rated 3 out of 5 stars

I like that they give me more dates than a competitor, and a better price, but no details regarding the comment Vehicle Serviced. There are no details. Competitor states what was done on those same... See more

Rated 5 out of 5 stars

Quick the only problem is the report said there were outstanding recalls and there were no service records. We called Honda the following morning g and Honda said there were no outstanding recalls and... See more

Rated 5 out of 5 stars

I really appreciated that the fee covered all the things I was looking for and I didn’t get scammed into a “membership” or “free trial”. Buying a car is hard enough without all those hassles! I was ab... See more

Rated 3 out of 5 stars

I was a bit disappointed in the report. Seemed light on information, especially on the vehicle history. No real info on original owner and locations. Limited service and inspection information for sec... See more

Rated 5 out of 5 stars

The company report was very detailed and it gave me the information. I need to make a decision about whether or not to purchase a car it let me know every detail about the car that I could possibly ne... See more

Rated 2 out of 5 stars

This is not a well know name brand so when others see my car report, they are skeptical. Also after I purchased the report, I got a survey from zilo car. In the email you can pick 1-5 stars. Only if y... See more

Company replied

Rated 5 out of 5 stars

Quick and easy. You get information not available on other VIN look ups. Helped me identify a fraudulent dealer.

Rated 5 out of 5 stars

Very easy to understand interface, user freindly. This product saved me from buying a "washed title". Thanks Zilocar!

Rated 5 out of 5 stars

The price for a one time only car report is lower than others and reliable The best part is how it’s easy to understand all the information they give it’s all broken down into categories.

Rated 5 out of 5 stars

This was a very smooth process and detailed vehicle report that was very helpful in my purchase decision. The cost beat all the other competition by far. I had my report in a flash! I highly recommend... See more

Rated 5 out of 5 stars

I was shopping for a used car and need good history information to help with the decision. I purchased the special 3 reports for the price of 2. 59.95, I found the report very thorough and helpful, I... See more

Rated 5 out of 5 stars

Love the auto report. Much more details than the others. Keep up the good work. Zilocar is the best!

Rated 5 out of 5 stars

Really great customer service. They are so cordial and cater to all your needs. Not to mention the database of the site, in itself is more detailed than car fax. Keep it up, guys!

Rated 5 out of 5 stars

We were in a hurry. Trying to beat out another person vying for the same car. We received the report very fast. It contained great detail, and we confirmed it all once we met the owner.

Rated 5 out of 5 stars

Zilocar was actually recommended to me by a Dealer. The process was easy and the deep dive did find issues that other competitors did not. I will use them again for sure

Rated 5 out of 5 stars

Zilocar.com was VERY EASY to use. It was recommended as the #1 site to check cars, by someone who had spent over $1,500 doing VIN checks on vehicles. I used it as my one and only VIN check. I loved it... See more

Rated 5 out of 5 stars

Using ZILOCAR stopped me from buying at 4 cars where the odometer was rolled back, some were rolled back twice

Rated 5 out of 5 stars

Exactly as promised and quick. I had used a couple other competitor services and was automatically put into a subscription. Hate those companies that do that!

Rated 5 out of 5 stars

There are only 3 things you want in a car history report: 1) Accuracy, 2) Low price and 3) Speed. That's what I got with Zilocar.

Rated 5 out of 5 stars

Zilocar gave me all the info I needed on a Dirt bike. So many unsafe cites out there but zilocar is safe, fast, and reliable.

Rated 5 out of 5 stars

Zilocar provided all the information I needed to make a final decision about a car. It was fast and convenient.

Rated 5 out of 5 stars

The report gave some additional information that CarFax did not show, and from that I was able to make a more informed decision on the purchase of a used Corvette that I was looking into.

Rated 5 out of 5 stars

I appreciated the ability to do unlimited searches with a monthly fee and the depth of the reports I received.

Rated 5 out of 5 stars

The report was super easy to do and provided us with great information that helped us make a better decision when deciding to purchase a car from the internet.

Rated 5 out of 5 stars

A detailed history of the car and worth the money if you are considering purchasing a specific vehicle.

Rated 5 out of 5 stars

Great product! Just like the big company that provides this service, but at a discount price.

Rated 5 out of 5 stars

Less expensive reports, clear pricing and guidelines for subscriptions.

Rated 5 out of 5 stars

Trial was inexpensive, cheaper than carfax, customer support responded quickly, information was complete

Rated 4 out of 5 stars

The number one thing I like about this company is it a customer service? They were very responsive in a timely manner and very professional. The report I received was prompt and was able to help me ma... See more

Rated 5 out of 5 stars

I needed peace of mind when buying a car for my son, so I started searching for the best vehicle history report services. After being scammed by one site, I considered going with well-known Carmax or... See more

Rated 5 out of 5 stars

After looking at the companies that provide car reports, I decided to move ahead with Zilocar. I’m glad I did. The process was straightforward and the report was easy to access and the history of the... See more

Rated 4 out of 5 stars

I was at a dealership to buy a used car in Berger, Lagos (Nigeria). I needed a quick history of the Toyota Tacoma, searched Google and found Zilocar. I got the information I wanted very fast. I actua... See more

Rated 5 out of 5 stars

The review was nearly immediate, it was comprehensive, and it was easy to understand. Big winner.

Rated 4 out of 5 stars
Verified

I was able to receive the information quickly. When I needed assistance, the customer service representative was quick to respond to me and we were able to remedy the situation in a timely manner. I w... See more

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Company details

  1. Car Dealer
  2. Car Service

Written by the company

Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.


Contact info

4.0

Great

TrustScore 4 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks


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Rated 1 out of 5 stars

Zilocar report contains zero service…

Zilocar report contains zero service records. I paid $29 and got ZERO value from this service.

1 star= "F", FAIL

I thought Experian/Autocheck was bad but I can't imagine why anybody would think Zilocar is worth paying ANYTHING for.

NEVER USE THIS SERVICE

December 5, 2025
Unprompted review
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Rated 1 out of 5 stars

No Service Records

I purchased Zilocar due to claims of a very comprehensive list of items provided. Their reports do not provide any information on service records and for me, makes their report worthless.

December 2, 2025
Unprompted review
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Reply from Zilocar

Dear Roger,

Thank you for sharing your feedback.

We understand the importance of service history. However, dealership service and maintenance records are private information and are not included in national databases such as NMVTIS - meaning third-party report providers cannot legally access them. Only a few premium services sometimes include service entries, and those reports typically cost around $45 for a single vehicle history report.

At Zilocar, we clearly list everything included in our reports before checkout, and we provide all available official data at a cost of under $0.60 per report through membership.

We never aim to mislead and are always happy to review any report directly with you if you have any questions.

Rated 5 out of 5 stars

Zilocar was very helpful during my car…

Zilocar was very helpful during my car search! I was able to run reports easily and review important information about each car. I even learned of a lemon from these reports! Anyone purchasing a used car should absolutely use Zilocar to review the car’s history first.

November 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Title History

Very easy to understand interface, user freindly. This product saved me from buying a "washed title". Thanks Zilocar!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy. You get information not available on other VIN look ups. Helped me identify a fraudulent dealer.

November 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Discrepancies

Discrepancies
I compared to a competitor (Autocheck) and Zilocar reports 0 Accidents, when there is 1 Accident on history.
What else is Zilocar NOT reporting and just taking your money?

Response to edit: The accident was years ago. It wasn’t recent. VIN: 5TDBK3EH0AS023084

November 9, 2025
Unprompted review
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Reply from Zilocar

Thank you for your feedback. We understand how concerning that can look. Our reports are based on official NMVTIS, DMV, and insurance data, which sometimes updates at different times than other providers like Autocheck. This can occasionally result in timing differences for newly reported accidents.

We never hide or alter information - as soon as new records are added to national databases, they appear in our system automatically. If you share the VIN with us, we’ll gladly re-check it manually for you.

Rated 5 out of 5 stars

A Definite Necessity in Used Car Purchasing

Excellent service. Ever get that feeling? Something seems out of whack on certain pricing when you've looked at a number of cars to compare prices. This service will help you figuring out why. Lots of checking and re-checking different items. If you're spending $20k-60K these days looking to buy used today. What's another hundred or so to make sure you're not buying something you'll regret?

October 31, 2025
Unprompted review
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Rated 2 out of 5 stars

Not well know, and shady review practices

This is not a well know name brand so when others see my car report, they are skeptical. Also after I purchased the report, I got a survey from zilo car. In the email you can pick 1-5 stars. Only if you click 5 stars does your submission go to trust pilot, which to me sway the ratings. If you click 1-4, the response only goes to zilocar and does not kick you over to trust pilot. This seems very shady to me.

October 28, 2025
Unprompted review
Zilocar logo

Reply from Zilocar

Thank you for sharing your feedback and giving us the opportunity to clarify.
Zilocar does not filter or control which reviews appear on Trustpilot. All customers receive the same feedback email after their purchase, and every rating - positive or negative - can be shared publicly on Trustpilot if the customer chooses to do so.
If our feedback form caused any confusion, we sincerely apologize. Its only purpose is to make it easier for customers to share their experience - never to limit or influence what’s posted.

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