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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness, patience, and knowledge. Consumers highlight the agents' ability to clearly explain policy details and provide tailored recommendations. People appreciate the prompt and efficient service, as well as the friendly and reassuring demeanor of the representatives. The company's customer service receives high marks for its accessibility and effectiveness. Reviewers find the website easy to navigate and appreciate the ability to compare quotes from multiple providers. The competitive pricing and comprehensive coverage options are also well-received. Consumers express confidence in their purchases and feel well-informed about their chosen policies.

Based on these reviews

Rated 5 out of 5 stars
Verified

The travel policy options that were provided and attractive pricing were great! We were able to find a policy that met our requirements. Vanessa was professional, pleasant and fantastic to work with... See more

Rated 5 out of 5 stars
Verified

AARP recommended this insurance group. The link to find a quote was easy to use. The price was slightly discounted because it wasn’t AARP recommendation. I will travel feeling more comfortable knowing... See more

Rated 5 out of 5 stars
Verified

Vanessa was the representative who answered my phone call. She was very knowledgeable and was incredibly patient answering all my questions. She helped me understand the what we needed and what I wa... See more

Rated 5 out of 5 stars
Verified

Wanted clear info about pre-existing conditions. Got it! Wanted genuine guidelines and advice. Got it! Hoped that I would get a pleasant person to work with, and got a a really delightful person!... See more

Rated 5 out of 5 stars
Verified

I am blessed to have found Aardy insurance.I’ve been searching for travel insurance to fit my needs. Not only did I find the price very affordable, but also the agent, Lauren very helpful,kind and kno... See more

Rated 5 out of 5 stars
Verified

I have been using AARDY for all of trips over the past several years. I have found their customer service to be extremely helpful. Their choice of many insurance companies allow for obtaining insuran... See more

Rated 5 out of 5 stars
Verified

First, Lauren quickly found a travel policy for my trip that was affordable. Next, she had a ton of information about the coverage and she answered all my questions Most important, Lauren was very... See more

Rated 5 out of 5 stars
Verified

Your phone assistance is great. Agents are very helpful explaining choices and helping me make the most cost-effective choi e of plan. The website is easy to use so I get preliminary quotes before cal... See more

Rated 5 out of 5 stars
Verified

In shopping for travel insurance, I found AARP offered choices. Their IMG policy fit what I needed and Don was excellent in answering questions of coverage. Pricing was very competitive. I will use th... See more

Rated 5 out of 5 stars
Verified

Started on chat with representative Samantha who was quickly able to answer my questions and found me a quote at a better rate than shown on the web page. She passed me on to Duncan on a phone call wh... See more

Rated 5 out of 5 stars
Verified

Both Lauren, who I chatted with on line, and Michael who I spoke with, were extremely knowledgeable and helpful. Neither recommended the most expensive policy and instead focused on what our concerns... See more

Rated 5 out of 5 stars
Verified

First Christiana was very helpful during the chat. She answered our questions and recommended that we speak with an agent. That agent, Sereniti, was most patient with us and helped us understand compo... See more

Rated 5 out of 5 stars

Samantha K. was delightful: nice, patient, happy-sounding, careful to be sure I had all of the information I needed. Every person I've spoken with has been wonderful, which is an extra treat after you... See more

Rated 5 out of 5 stars
Verified

We were shocked and confused by the information provided by our travel supplier, so we went online and found the AARP website, which provided a wide range of options for travel insurance. That was sti... See more

Rated 5 out of 5 stars
Verified

Michael walked me through all the insurance options for a cruise to the Scandanavian countries and we picked the plan that suited me best. He also reviewed a plan that covers only medical issues whil... See more

Rated 5 out of 5 stars
Verified

I was having difficulty finding an AARP offer I saw a couple of weeks ago so I started a chat. Caroline was very helpful and was going to have someone call me. I missed my call so she sent me a number... See more

Rated 5 out of 5 stars
Verified

It was easy to compare and supported by AARP. Price was in the middle if those we compared. It was hospital choice and telehealth availability that was also important to me . Good communication and gr... See more

Rated 5 out of 5 stars
Verified

Good reviews and AARP recommendation. I compared several policies and liked this the best as it is recommended by AARP . After I paid my money I got information instantly. The policy looks great a... See more

Rated 5 out of 5 stars

I would like to express my sincere appreciation for the outstanding assistance provided by Vanessa G. She was patient ,professional and incredible helpful throughout the entire process. Vanessa too... See more

Rated 5 out of 5 stars
Verified

The process of getting quotes from multiple vendors ranked by applicability was very simple. I used the chat feature to explain our situation and got a referral to an agent, Vanessa. She verified and... See more

Rated 5 out of 5 stars
Verified

I was confused as to what travel insurance company to use - so I called the information number and spoke with Serenity. I told her what coverage I was looking for and she was able to put me with a co... See more

Rated 5 out of 5 stars
Verified

After entering my information i was a little overwhelmed with all of the choices presented. I called the help line and the agent I spoke with was very patient and took the time to answer all of my qu... See more

Rated 4 out of 5 stars
Verified

It was nice to see a head to head comparison of so many plans. However, there was only one on the list give AARP’s choice. I seems to me with all the plans there should be at least a few more recommen... See more

Company replied

Rated 5 out of 5 stars
Verified

The representative, Micheal, was very professional and helped resolve my issue. He was eager to help me! Very simple to make the change I needed! Excellent company to buy travel insurance from. I hig... See more

Rated 5 out of 5 stars
Verified

Amanda suggested a company that was both less expensive and senior friendly. She answered my questions and said I could call back if I had more. It all worked out without any issues

Rated 5 out of 5 stars
Verified

The initial representative was incredibly professional & delightful to engage with! I really enjoyed being assisted by her. The second highly skilled representative ensured I received the most benefi... See more

Rated 5 out of 5 stars
Verified

Jason was great, I had so many questions and he was able to address all of my concerns in a timely manner and find me a policy that worked well and was a reasonable price.

Rated 5 out of 5 stars
Verified

I found coverage from the time I leave my home, to the time that I return home. The coverage I received is better than other coverage from different companies at a much lower rate. I hope that I don’t... See more

Rated 5 out of 5 stars
Verified

Customer service representive was a welcome relief from most. She was knowledgeable, courteous, and throuough. It was a pleasure dealing with her. She deserves a raise!

Rated 5 out of 5 stars
Verified

Pleasantly surprised that I didn't have to wait to speak with someone or go through a phone tree. My agent was knowledgeable, professional, and efficient, making it very easy to purchase travel insur... See more

Rated 5 out of 5 stars
Verified

MIranda was extremely helpful and pointed out issues in the coverage that had not been fully explained to us. She was patient and pleasant and very good to work with.

Rated 5 out of 5 stars
Verified

Duncan was very helpful in understanding the type of insurance we needed. He asked a the questions to determine the appropriate policy requirements and level of coverage, and he produced a policy th... See more

Rated 5 out of 5 stars
Verified

AARDY found several options for Travel Insurance for our trip November 2026 to Australia and New Zealand. The plan we selected by Travel Insured International was less expensive and had better overal... See more

Rated 5 out of 5 stars
Verified

The trip involves myself and my brother (ages 82 and 80) living in two different states, and the agent Felicia guided me through the entire process to a successful conclusion. Felicia was patient whi... See more

Rated 5 out of 5 stars
Verified

Jennifer was awesome. She was very patient, and knowledgeable. She answered all of my questions, and took the time to walk me through the purchasing process.

Rated 5 out of 5 stars
Verified

The Agent was extremely helpful in helping me select the proper policy for my needs. I feel very confident and comfortable and would recommend your company happily.

Rated 5 out of 5 stars
Verified

The agents were all so very patient and helpful. The service was PROMPT!! I had a few questions the next day that I sent in an email. I noticed that after an hour there was no reply, but shortly aft... See more

Rated 5 out of 5 stars
Verified

Customer service rep, Seriniti, was very nice and helpful. She answered all my questions, even when I asked the same question twice!

Rated 5 out of 5 stars
Verified

Jennifer was amazing, I was surprised to have phone answer by a live person. Jennifer took the time to explain what I needed. Very impressive

Rated 5 out of 5 stars
Verified

Just bought travel insurance through a very helpful and knowledgeable broker-made the process easy and explained coverage clearly. feeling confident about my trip.

Rated 5 out of 5 stars
Verified

Excellent, informative and easy service by Destiny. I have been using Aardy for years and I am always pleased by the good service.

Rated 5 out of 5 stars
Verified

Helpful in comparing policies. Website was easily navigated, clear in its comparisons, took me to easily navigated choices. Gave enough relevant information to make the comparisons quick and simple.... See more

Rated 5 out of 5 stars
Verified

The agent I worked with was extremely patient, answered every question, explained everything in detail and in a way I could understand and very kind and patient. Her name was Sereniti. I talked with h... See more

Rated 5 out of 5 stars
Verified

The on-line chat function was extremely helpful, Samantha answered my questions and set me up with a call from an agent (Miranda) who answered the rest of my questions. The recommended policy was le... See more

Rated 5 out of 5 stars
Verified

It started with a great email quote. I then called Aardy because I had questions about the pre-existing conditions, waivers, etc. Ms Vanessa, the customer service person was wonderful. She listened to... See more

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Company details

  1. #5 of 105 best companies in Insurance Agency
  2. #8 of 184 best companies in Financial Consultant
  3. #14 of 197 best companies in Travel Agency
  4. #1 of 25 best companies in Travel Insurance Company

About AARDY

Written by the company

TRIP & VACATION INSURANCE MARKETPLACE

Aardy.com Travel Insurance Marketplace allows you to compare and purchase the best Travel Insurance from all major providers. Would you like to visit each travel protection carrier directly? Of course not. So, enjoy an easy experience and find the best travel insurance with Aardy.

Purchasing best rate travel insurance is simple through our Travel Insurance Marketplace. Your trip insurance quote shows you the insurance carrier, their plans, and the cost of travel insurance. You will see within the trip insurance quotation each and every carrier’s A.M. Best Rating. Your policy is issued immediately upon purchase.

There are not many tips for buying travel insurance online. But, we think that comparing among top-rated plans is one of the best.

At Aardy.com we always suggest that when you travel you should consider travel protection. You can get an anonymous trip protection quote in seconds, and compare dozens of the top travel insurance plans from many of the largest US travel insurers. Remember, you won’t find the same plans available at a better price. Price certainty is guaranteed as a result of anti-discriminatory insurance law in the US.

Aardy.com

Written by the company

Insurance - Compare & Save, Quickly
Aardy.com brings world-class insurance to our customers, so that they can travel with confidence. Give us 2 minutes, and we will show you our marketplace of insurances available to you. We treat our partners and suppliers fairly, and look to build lifetime relationships. We nurture our staff, and treat them with love and compassion. We work hard in our community, pay our taxes, and support local businesses when possible. Finally, we donate to support our Aardvark Kids of Heroes™ charity partners. Since 2018 we have been supporting Special Operations Warrior Foundation, a truly inspirational charity. Please enjoy getting to know us through our web-site. Next time you are ready to travel, we would hope that you think of us. Thank you, The Aardy.com Team

Aardvark Price Promise

Lowest possible prices

Lowest possible prices
Insurance policy prices are state regulated. So, you will not find a lower price for the same plan anywhere else. Shop in confidence with Aardy.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

41K reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Professional, Friendly, Clear

I called to ask some questions and the agent, Sereniti, was very helpful. She listened carefully to my questions and she provided the information that I needed. I have bought travel insurance before, and she provided more clarity of information than I have received previously with other companies. She was also very open to questions and friendly and professional. Thank you Sereniti. By the end of our conversation, I was much better informed and very comfortable with the policy that I purchased.

December 8, 2025
Rated 5 out of 5 stars
Verified

Lauren explained my options clearly and concisely

Lauren did a good job of explaining my options for medical and evacuation insurance. I'm not interested in actual trip insurance, and she steered me to a policy which really appears to meet my needs.

Now, of course, this is merely the purchase of the policy. I am not (and hope not to be) able to write a review on the coverages, claim processes, etc.!

December 7, 2025
Rated 5 out of 5 stars
Verified

Vanessa was wonderful

Vanessa was wonderful. Addressed my concerns and explained everything in detail. I really appreciated the time she spent with me to address my concerns.

December 8, 2025
Rated 5 out of 5 stars
Verified

FANTASTIC assistance from the insurance…

FANTASTIC assistance from the insurance agent (Jason). He spent an enormous amount of time providing details about the plans we were considering and helping us to compare so that we were able to make an informed decision. There were several points that I had not considered when previously purchasing travel insurance online. Can't recommend highly enough !

December 8, 2025
Rated 5 out of 5 stars
Verified

One stop shop to see your best options

I use this service at least 3 times per year now that I'm retired and travel overseas. I have found they offer the best options at a price you won't find lower elsewhere (I have tested it). I also like the fact that I can change some of the coverage (dates or amount insured) if my plans change or I sign up for more expenses than I originally thought. I have found customer service to be very polite, knowledgeable and quick.

December 1, 2025
Rated 5 out of 5 stars
Verified

from chat to live person

I started with chat Hayley K, she referred me to Duncan.
Duncan was patient with me and made good comments concerning my need.
During the last part of our conversation the phone connection was bad and we hung up and he returned the call and we completed the transaction.

December 8, 2025
Rated 3 out of 5 stars
Verified

Too early to tell

A middle-star review as it is kind of silly to ask for a review of the product 45 minutes after purchased. Real review will be after it needs to be used and how AARDY handled it

December 8, 2025

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