BankFive Reviews 5,166

I have been very impressed with this bank since I first became an account holder. While I’ve never visited a branch I can attest to the professionalism of the Call Center as well as their ease of use... See more

I have always been grateful for the personal service the Bank is able to provide. I deal with many different banks both local and national. You don't realize what a difference it makes being able to... See more

I love bank Five the service is good and also the staffs is really friendly and knowledgeable with the programs they provide it for the individual costumers. I and my family already in the this bank s... See more

I was properly informed and helped with care. I can call and feel comfortable enough to know I'm not an inconvenience. The representatives are always willing to help and make sure before they hang up... See more

Anthony Pauline was the consummate professional--polite, patient, offered suggestions, went out of his way to assist us, and all with a sense of humor. We were very pleased by the way we were treated... See more

The bank teller recognized me from a single visit the previous week and was extremely helpful in ‘walking’ me through what I needed. She was very patient and explained everything thoroughly; she even... See more

You never have enough staff. The drive thru's are long waits, especially the one in Somerset. And especially on a Saturday. Your hours are ridiculous. Closing so early during the weekday, at 3 and... See more

Just opened an account. So helpful and informative about all the programs and incentives that the bank offers. Several days later I had an issue with my card and I was assisted immediately and the s... See more

My experience at the Dartmouth branch was once again extremely pleasant, for the second time Cristina helped me solve the problem I was having with one of my accounts.. not only was she informative bu... See more

The manger was very helpful with what I needed done steve is a awesome manager he made sure every thing was done

Your representative was professional, knowledgeable about your systems and was able to clearly communicate a solution. I was able to leave the call with a clear path forward to resolve my issue.

Susana was everything one could ask for,I can't even express it would how help and how meaningful she was throughout this experience. Susana was absolutely amazing!

The person that helped me understood exactly what I was trying to accomplish and walked me through exactly what i had to do. Very patient and supportive.

My call was answered quickly. The representative I spoke with was extremely helpful and friendly. I was able to take care of my issue during our call with no trouble!

Super friendly staff. Very pleasant experience with them so far!!!

My experience with Bank 5 is always exceptional. The professionalism and kindness of the staff make it a pleasure to bank there.

Lucy is very accommodating. She does a nice job assisting us.

Courteous, friendly and helpful with fulfilling our Loan requirements.

The bank staff was courteous, warm and welcoming.

The teller was pleasant and helpful.

Jim was fantastic. Very knowledgeable and helpful. He made my house buying enjoyable and not a stressful a I've heard horror stories about. Would absolutely recommend Jim to anybody and everybody.

BankFive has been our bank since Covid time. When other big banks were too busy to take care of big clients, BankFive helped us through the difficult time during Covid, and we are forever grateful.

Bank Five is the only bank that make the tenants account easier than any banks and without any complications. Savings, checking accounts and all other services are excellent. I appreciate their bus... See more

Accidentally overdrew my account for five dollars and then charged $35 to put me $40 in the hole. Mistake I made but the credited my account back the charge.Thankfully