I had to go in person because my mobile deposit did not clear and was rejected as the check was made out to my other name. I had no trouble depositing other checks made out this way but this time it w... See more
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Review summary
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Company details
- #4 of 8 best companies in Credit Union
- #4 of 30 best companies in Bank
- #89 of 184 best companies in Financial Consultant
- #38 of 110 best companies in Financial Institution
Information provided by various external sources
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Contact info
United States
- www.cunj.com
Replied to 83% of negative reviews
Typically replies within 1 week
It was a great experience
It was a great experience. John did an exceptional work with ways he explained everything to me.
Any time I call credit union of NJ I…
Any time I call credit union of NJ I get very polite, professional and helpful agents
Friendly and easy
Jennifer was very helpful
Jennifer was very helpful, respectful, efficient and nice. I was very happy
Getting better with promotions
Getting better with promotions! Nice to get a little something in savings for using the card! I heard about it from someone at work
Alex was extremely amazing very patient…
Alex was extremely amazing very patient very kind just did an awesome job. Explain explaining all of the products to me.
Getting to speak to a live person
Getting to speak to a live person. Everything thing was handled in such a timely manner. MS. Ragen (apologies if I miss spelled the name) was very helpful and professional. I've been with the credit union 49 years and they always met my needs.
Mobile Deposit Rejected
I had to go in person because my mobile deposit did not clear and was rejected as the check was made out to my other name. I had no trouble depositing other checks made out this way but this time it was a problem. Luckily, I live close and could go in, which wasn't a problem when I did.
May use AI-assist with repliesRead more
Communication was great prior to me…
Communication was great prior to me signing for a loan. Afterwards? All emails ignored.

Reply from Credit Union of New Jersey
CUNJ is FRAUD
FRAUD! One account is monthly dividend another is quarterly. They lie and lie and lie until you investigate and hold them accountable. AVOID and hold onto your money!

Reply from Credit Union of New Jersey
Credit union representative was ve very professional very kind and professionalry…
Credit union representative was very professional always professional always knowledgeable very compassionate and understanding I will never go anyplace else but the credit Union of New Jersey
Credit Union of Jersey offers…
Credit Union of Jersey offers exceptional customer service and truly cares about its members
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